
How can fintechs get the customer experience right?
Delivering excellent customer support can be a significant differentiator for fintech companies. In the digital age, where customers are expecting instant and effective support, a
Delivering excellent customer support can be a significant differentiator for fintech companies. In the digital age, where customers are expecting instant and effective support, a
Global verification provider, Sumsub, became a member of the most influential community in payments, The Payments Association. London – 10 July, 2023 – Sumsub, a
The companies have worked closely to build an integrated QR-based payment system that provides flawless transaction experiences for European buyers Munich, Germany & London, UK
Understanding Consumer Spending How it Can Help You Provide Better Payment Solutions As the world continues to develop digitally, many businesses have been realigning their
The ComplyAdvantage State of Compliance 2023 series brings together industry experts from across the financial services sector for a hands-on look at key financial crime
In a report published today on ‘The (Unmet) Potential of Open Banking’, Oxera identifies the key economic obstacles that are holding back the wider adoption
Join Discover Global Network and 451 Research, a part of S&P Global Market Intelligence, for a deep dive into key findings from recent global surveys
FSCom Limited (fscom), a leading specialist governance, risk, and compliance consultancy in the UK and Ireland, is pleased to announce the appointment of Heather O’Gorman
Ready to transform your telco and unlock new revenue opportunities? Discover how the telecommunications industry can revolutionise its business model by embracing digital financial services
Key industry stakeholders discuss the challenges, opportunities, and future of digital assets in the UK, at an event hosted by Ripple and The Payments Association.
Cryptocurrencies are still one of the hottest topics in the payments industry, making headlines and causing daily debates. Over the past few years, Bitcoin and
Aleksander Tsuiman, at Veriff, explains why he believes remote identity verification can help businesses keen to adopt or build their own use of cryptoassets without
Stripe and Klarna are among the first in payments to implement the use of ChatGPT in their products and services.
Transferring data from legacy systems is one of the biggest challenges payment firms are facing as part of the transition to ISO 20022. Companies need to manage the risk of data truncation carefully or face asking customers for their data again.
Tyler Pathe speaks to Crown Agents Bank on why the industry should integrate ESG into top-level decision-making and businesses that don’t will find the price is getting higher.
Anjana Haines speaks to HSBC’s UK CEO Ian Stuart on the concerns around the SVB acquisitions and what’s next for the banking giant.
As the world becomes increasingly connected, the threat of money laundering has grown, leading to stricter Anti-Money Laundering (AML) regulations in the UK. In this
After our recent Women in Banking Event: What’s your bank balance? guest speaker author Dr. Leda Glyptis’ PhD thought-provoking talk revealed only 15% of people in senior
Chargebacks911’s Monica Eaton examines five ways how businesses can utilise bots and new technology to drive sales online.
With fewer than ninety days to go until the Consumer Duty deadline on 31 July 2023, the FCA has urged firms to ensure they are
London, June 13, 2023 – Ozone API, the leading provider of open finance software, is pleased to announce the appointment of James Bushby as General
May 31, 2023: Lucinity, a world-leading AI Software-as-a-Service (SaaS) company, is proud to contribute to the successful conclusion of the BIS Innovation Hub Nordic Centre’s Project
Lucinity’s Generative AI Copilot, Luci, transforms the way financial crime prevention professionals work, reducing investigation time from hours to minutes. June 6, 2023: At Money
In NatWest’s new e-book about Open Banking, three of our specialists offer their views on the UK’s Open Banking journey so far and outline how
Touchscreens are increasingly being used for payment and while they offer many benefits for users, we must ensure they are accessible for all. Martin Doherty,
Last month, Discover® published their first Environmental, Social and Governance (ESG) report. “The release of our first ESG report is a significant milestone for us
With innovation in B2C payments growing at much faster rate, Intellias’s Olaf Baunack debunks the myths associated with B2B payments.
DIGISEQ recently commissioned Consult Hyperion to do a whitepaper, podcast and webinar on SCA PSD2, in this piece we address the issue of SCA (Strong
American Express has announced a new partnership with Request to Pay focused fintech startup, Bluechain to help streamline the supplier payment process for small and
Sean Forward at payabl. explores how the industry could see a rise in M&A activity and a consolidation of businesses and services.
DIGISEQ recently commissioned Consult Hyperion to do a whitepaper on SCA PSD2, in this piece we address the issue of SCA (Strong Customer Authentication) in
DIGISEQ recently commissioned Consult Hyperion to do a podcast on SCA PSD2, in this piece we address the issue of SCA (Strong Customer Authentication) in
DIGISEQ recently commissioned Consult Hyperion to do a webinar on SCA PSD2, in this piece we address the issue of SCA (Strong Customer Authentication) in
The rebrand of PPS and Edenred Corporate Payments to Edenred Payment Solutions was unveiled at Money2020 today, marking the next step of the business’s evolution
Bank of America merchant services titan and 2021 Electronic Transactions Association (ETA) president, Guy Harris, joins Chargebacks911 as Chairman Previous Apple executive and current ETA
With more and more young people using BNPL as a payment option, Monica Eaton of Chargebacks 911 explores the benefits and risks of using this type of lending to make purchases.
AutoRek’s Nick Botha discusses how the FCA is taking payments safeguarding very seriously and firms should be able to demonstrate robust governance and control frameworks to avoid unwanted consequence.
Artificial intelligence (AI) has already had a transformative affect on the payments industry, particularly in bolstering antifraud efforts. Next in bosses’ sights are initiatives enhancing their customers’ experience.
How the sector can empower consumers to choose eco-friendly payment options
It started with Silicon Valley Bank (SVB), crossed the Atlantic for the final downfall of Credit Suisse, and then switched back to California with the demise of Federal Republic.
Embedded finance is changing the face of the fintech and payments industries, with transactions projected to exceed US$7 trillion by 2026, but the real winners will be small businesses.
With over 20 years in the payments sector, Jonny Griffith, head of partnerships at BVNK, speaks to Jyoti Rambhai about his experience and the challenges facing the industry.
Other UK banks also reporting higher than expected pre-tax profits for Q1 2023
Financial institutions must collaborate and see the bigger picture to prevent fraudsters taking advantage of the fragmented payments sector.
Charles Radclyffe explores why technology might not be the universal force for good it has always assumed to be and why the sector should be thinking about technology governance to mitigate and manage potential harms.
With the rapid pace of innovation in the cryptoasset ecosystem, Ricardo Tordera discusses why regulation is now more paramount than ever and not just in the UK.
Open finance provider Salt Edge delves into the challenges facing the iGaming sector and how technology could help improve customer experience, increase security and bring in new revenue streams.
Chris Hemsley, managing director of the Payment Services Regulator (PSR), says the watchdog’s plan will be published by the end of June 2023.
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