The Payments Association Payments 101 Training Course


“This is one of the most interesting courses I have ever taken. Сlear and well-structured presentation of information. I would like to express my special gratitude to lecturer Neira Jones for her professionalism and dedication.”

Valentina Punger, Member of the Supervisory Board, Wallester

“Without a doubt, a course not to be missed if you work in the payments industry. Being new to the industry, this course really helped me understand the basics and how payments work: from the players to the regulations.”

Mona Degrève, The Payments Association EU

This two-day online training course covers the fundamentals of the card payments ecosystems.

The course takes place between 10am – 3.30pm each day.

The first day covers the mechanics of card payments, introducing ecosystem actors and mechanisms (e.g. authorisation, clearing and settlement), as well as the structure of cards and transactions. It will also give a worldwide overview of the markets and trends in different sectors and geographies, with a good sprinkling of PSD2 to put regulations in context.

The second day will cover the fundamentals of card payment economics, the various channels and introduces concepts such as MSC and interchange, as well as explaining the value distribution across all ecosystem actors. 

Course Content


  • Card Payments Overview
  • Who are the Actors?
  • Authorisation, Clearing & Settlement
  • Exception Processing: Retrieval, Refund & Chargeback
  • What’s in a card transaction?
  • Card Structure
  • Payment Card Industry Data Security Standard (PCI DSS)



  • Ecosystem costs
  • Payment Cards Value Chain
  • Merchant Models & Contract Types
  • The Payment Card Channels
  • Market trends
  • Charges & fees


  • ACH Payments Overview
  • Open Banking
  • Alternative Payments
  • Fintech, Consumer Behaviours & New Technology



  • Financial Services Regulations
  • Security & Privacy Regulations

Course trainer: Neira Jones, FBCS, MsC

Neira advises organisations of all sizes on payments, fintech, regtech, cybercrime, information security, regulations (e.g. PSD2, GDPR, AML) and digital innovation. More than 20 years in financial services and technology made her believe in change through innovation & partnerships. She always strives to demystify the hype surrounding current issues and also enjoys her work as an expert witness. She likes engaging on social media and regularly addresses global audiences as a keynote speaker or chair-person.

This course is CPD accredited. Attendees will receive 6 CPD points having attended the course. In order to receive full accreditation for the course, you must attend the full course. Please contact Orlanna Morris at to receive your certificate at the end of the course.

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