The Payments Association Payments 101 Training Course

Cover the fundamentals of our fast-paced payments sector in just 2 days...


Are you new to the payments industry? Or perhaps you need a refresher on all payments to reinforce your understanding of the market? Are your clients in the payments industry? If so, Payments 101 is for you!

Why Payments 101?

  • This is your one stop shop. You will leave with a full understanding of the fundamentals of our complex payments ecosystem – a must if you are to talk the talk internally and externally.
  • This course is CPD accredited. You will receive 6 CPD points having attended the course. To receive full accreditation for the course, you must attend the full course.
  • Pre-requisite: none.
  • We think practical. Balance training and your workload is tough. This two-day training course is run online and asks for your commitment between 10:00-16:00 on each day, meaning you can check in with your team before and after on each day.   
  • We are the most competitively priced in the market: As an association who is committed to serving our members and wider community, we have ensured that our pricing is the most competitive in the industry ensuring this business-critical knowledge is accessible to all businesses regardless of size & budgets.

Course Content

Day 1:

Morning: Card Payments Mechanics

  • Card payments Overview
  • Authorisation, Clearing & Settlement
  • Exception processing
  • What’s in a card transaction?
  • What’s in a card?
  • Card payments authentication


Afternoon: Card Payments Economics

  • Costs, Value Chain
  • Merchant Models & Contract Types
  • Card payment channels
  • Charges & fees
  • Scheme membership

Day 2:

Morning: Non-Card Payments

  • Bank payments fundamentals
  • UK bank payments schemes
  • Bank payments economics
  • Real-time payments risks
  • Real-time payments drivers & challenges
  • Open Banking & PSD2
  • Alternative payments


Afternoon: Future Outlook and Regulations Snapshot

  • Centralised vs decentralised ledgers
  • Future outlook (Trends, Big Tech, metaverse, etc.)
  • Licences (SPI, PI, SEMI, EMI, AISP, PISP)
  • Important regulations
  • Wrap-up


“This is one of the most interesting courses I have ever taken. Сlear and well-structured presentation of information. I would like to express my special gratitude to lecturer Neira Jones for her professionalism and dedication.”

Valentina Punger, Member of the Supervisory Board, Wallester

“Without a doubt, a course not to be missed if you work in the payments industry. Being new to the industry, this course really helped me understand the basics and how payments work: from the players to the regulations.”

Mona Degrève, The Payments Association EU

This two-day online training course covers the fundamentals of the card payments ecosystems.

The course takes place between 10am – 3.30pm each day.

The first day covers the mechanics of card payments, introducing ecosystem actors and mechanisms (e.g. authorisation, clearing and settlement), as well as the structure of cards and transactions. It will also give a worldwide overview of the markets and trends in different sectors and geographies, with a good sprinkling of PSD2 to put regulations in context.

The second day will cover the fundamentals of card payment economics, the various channels and introduces concepts such as MSC and interchange, as well as explaining the value distribution across all ecosystem actors. 

Course trainer: Neira Jones, FBCS, MsC

Neira advises organisations of all sizes on payments, fintech, regtech, cybercrime, information security, regulations (e.g. PSD2, GDPR, AML) and digital innovation. More than 20 years in financial services and technology made her believe in change through innovation & partnerships. She always strives to demystify the hype surrounding current issues and also enjoys her work as an expert witness. She likes engaging on social media and regularly addresses global audiences as a keynote speaker or chair-person.


This course is CPD accredited. Attendees will receive 6 CPD points having attended the course. In order to receive full accreditation for the course, you must attend the full course. Please contact Orlanna Morris at to receive your certificate at the end of the course.

Why should I attend?

This course, launched in 2015, is the only broad but comprehensive introduction to the fundamentals of the payment ecosystems. It combines engaging presenter-led sessions, thought-provoking videos and discussions, interactive tests, drawing on real-life examples and weaving together the underpinning principles, legislation, key stakeholders, disciplines involved, with practical applications of all concepts.

What will I gain?

Payments 101 gives an up-to-date understanding of the key concepts, issues, and opportunities, offering practical advice to take back.

Who should attend?
Suitable for those new to payments, experienced practitioners wanting a refresher, and anyone interested in the inner workings of payment ecosystems, such as law firms, professional services organisations, regulators, fintech firms, banks, technology companies, etc. 

Upcoming Courses

Bespoke Training Courses

Bespoke Training courses for your teams

Would you like to run one of our 3 training courses for your team? We can easily arrange this for you.


What you’ll get:


  • Two days run from 10am – 4pm over Zoom, for up to 30 employees
  • Training dates and timings to be agreed with TPA at least 2 months in advance
  • TPA to manage all registrations and send relevant joining instructions to all attendees



  • 5 hours of content delivered by our qualified trainer 
  • All Zoom logistics to be managed by The Payments Association
  • Attendees to receive a delegate workbook to use as a reference throughout the course and to take-away and refer back to when needed
  • Opportunity for attendees to interact with the trainer and participate in Q&A sessions throughout the duration of the course



  • Attendees to receive 6 CPD points upon completion of the course in the form of a certificate accredited by CPD


Cost for bespoke training course:

  • £9,500+VAT if you are a member
  • £11,500+VAT if you are a non-member


Reach out to Tom McCormick, Sales Director, on for more information.


Are you a member of The Payments Association?

Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.


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