FCA Consumer Duty – The four consumer duty outcomes and your questions answered

by Register here: https://tinyurl.com/3ef64e2e for the FCA Consumer Duty webinar series - The four consumer duty outcomes and your questions answered

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With fewer than ninety days to go until the Consumer Duty deadline on 31 July 2023, the FCA has urged firms to ensure they are ready to meet the deadline. It’s crucial your firm understands the new requirements and how they affect your business.

To help you navigate these changes we’re excited to present a four-part “fireside chat” webinar series that will cover all aspects of the four outcomes. During these interactive sessions, our expert consultants will answer your questions on the four Consumer Duty outcomes.

These live online events will pool expertise across our specialist Investment, Payment Services, and Credit teams to ensure we answer your questions fully, regardless of your industry.

We are encouraging attendees to put forward their questions to our experts to be answered. You can submit these by sending them to marketing@thistleinitiatives.co.uk or by posing the question when you register.


Webinar 1 – Products and services outcome

  • Tuesday 20 June
  • 11:00 – 11:30

Register here

Webinar 2 – Price and value outcome

  • Tuesday 27 June
  • 11:00 – 11:30

Register here

Webinar 3 – Consumer understanding

  • Tuesday 4 July
  • 11:00 – 11:30

Register here

Webinar 4 – Consumer support

  • Wednesday 12 July
  • 11:00 – 11:30

Register here



Matthew Williamson – Head of Credit and Mortgages

Lorraine Mouat – Head of Payment Services

Keith Maner – Compliance and Technical Manager

Join us for this comprehensive webinar series to ensure that your firm is fully prepared for the FCA Consumer Duty regulations. We look forward to seeing you there.

How can we help you?

For more information about this webinar series and how we can help you with your Consumer Duty arrangements, implementation support, framework review, or ongoing support, call
020 7436 0630 or email info@thistleinitiatives.co.uk.

Article by Thistle Initiatives

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