Merchant Community Membership Terms and Conditions

The Payments Association Policy

For ease of expression, this document is referred to as the “Agreement”, Emerging Payments Ventures Limited trading as The Payments Association, registered in England and Wales. Company no. 06672728 registered address: The Payments Association Offices, St. Clement’s House, Clements Lane, London EC4N 7AE is referred to as “The Payments Association”, the recipient of the Membership is referred to as the “Merchant Member” and the services and deliverables detailed below.

1.0. Membership Overview

1.1 The Payments Association and the Member acknowledge that the success of the Membership is the joint responsibility of both parties. The qualifications for Merchant membership is as follows. 

  • Any large merchant (not just Retail or Hospitality) selling products and services in the UK market, through any face-to-face or digital sales channel
  • With an annual card turnover in excess of £10 million
  • Representative to have responsibility for Strategy, Finance, Product, Supplier selection, Programme management, IT, Fraud prevention, Operations or Compliance  

1.2 The Payments Association and the Member recognise they must both use reasonable endeavours to fulfil the expected commitments outlined in this Agreement.

1.3 Community Commitment, we value your engagement and look forward to your meaningful participation.  The Merchant Member services are free of charge and membership is based upon a minimum level of participation and engagement.

 1.3.1 In-Person Event Participation

Attend at least two in-person meeting per year. 
Choose from:

  • PAY360 Conference March 2025.
  • Financial Crime 360 November 2024.
  • Merchant-only Roundtable sessions
  • Breakfast In The Boardroom… with Merchants.
  • PA@TheCity – Monthly Networking

  1.3.2 Virtual Participation: 

Join a minimum of two virtual meetings per year. 

Options include:

  • Payments Labs
  • Online webinars
  • Working group meeting

  1.3.3 Member Collaboration:

Lead conversations where you have subject matter expertise. Share resources for the library and respond to surveys to contribute to topics. Make new members feel welcome and please provide constructive feedback to ThePayments Association.

 1.3.4 Community Platform: Register and participate on the community platform.

Use the platform to share resources for the library and respond to peers. Engage with our merchant members because without support and engagement, the community would not exist. Having the ability to be part of the conversation and understanding the needs of this community, this happens through networking, thought leadership, and content contributions.

 1.3.5 Chatham House Rule: The TPA community is a safe space where all conversations operate under the Chatham House Rule. Adhere to the Chatham House Rule for confidentiality: Information from discussions may be used, but participants’ identities and affiliations must not be disclosed.

 1.3.6 Privacy: Do not record meetings, events, and other interactions. This constraint encompasses a range of artificial recording methods and similar technologies. When and where appropriate TPA will capture the relevant discussion topics, then anonymise the content before distributing. You will be informed in advance if this will take place in case you wish to remove yourself from the discussion. TPA takes data privacy very seriously and if you use, sell, or share members’ information your membership will be terminated immediately.

 1.3.7 The Payments Association shall comply with its data protection obligations to individual members and individuals named as contact points by member organisations as set out in its The Payments Association Privacy Policy set out below.

2.0 Term

 2.1 Membership commences on the date the form is signed and shall continue thereafter unless terminated under clause 4 below.

2.2 The Member will be entitled to all The Payments Association benefits during the term of their Membership.

2.3 The Payments Association membership will run on an annual basis and role over, unless terminated 30 days before the end of each Membership period, details of termination under clause 4 below.

3.0 Termination

3.1 A Member may terminate his or her membership by providing 30 days’ notice to The Payments Association.

3.2 The Payments Association retains the right to terminate the membership if a Member does not meet the minimum level of participation required.


4.0 Confidentiality

4.1 This Agreement, is the confidential property of The Payments Association. The Member agrees that no part of it shall be disclosed to any third party without the prior written consent of The Payments Association or used for purposes other than the Membership.

4.2 The Member and The Payments Association each agree to keep confidential and not to disclose to any third party any information (excluding information which is or becomes public knowledge other than as a result of the default of the recipient) relating to the business or trade secrets of the other (“Confidential Information”), or to make use of any such Confidential Information for any purpose other than in connection with the Membership and its Features or as required by law.


5.0 Intellectual Property Rights

5.1 The Payments Association are the owner of all intellectual property rights in our website, and in all the material, advice documents, templates published on it or delivered to Members in any format. Those works are protected by copyright laws.  All such rights are reserved.

5.2 Provided you are a The Payments Association Member, you may use, copy and print any pages from our website or other materials delivered to you from The Payments Association for any reasonable purpose.

5.3 You must not use any part of such materials for commercial purposes without obtaining a written licence to do so from us.

5.4 If you breach these terms of use, your Membership will cease immediately and you must, at our option, return or destroy any copies of such materials you have made.

The Payments Association Privacy Policy

  • What information do we collect about your business?

The Payments Association collects personal information about the persons listed in your application (and you personally if it is a personal application) when you complete an application for membership or access one of our services.

  • How will we use the information about you?

Personal information you provide to The Payments Association will be used for the purposes of administering your membership and will be retained as evidence to comply with audit or legislative requirements.

The Payments Association will share your information with trusted partners who are delivering membership services on The Payments Association’s behalf, including the sponsors / curators of any whitepapers, webinars, events etc. that are provided as part of your membership services.

  • Marketing

The Payments Association would like to contact you to keep you informed on the latest member news, events, services, and surveys. We may also contact you about Membership products and services which may be of interest to you and your business.

You can unsubscribe from our marketing communications at any time, please email if you no longer wish to be contacted.

  • Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at The Payments Association, St Clement’s House, 27 Clements Lane, London EC4N 7AE.

We want to make sure that your personal information is accurate and up to date. You can email to ask us to correct or remove information that you think is inaccurate.

  • How long do we keep your data?

The Payments Association will retain your personal information for the duration of your Membership and up to a maximum of 2 years thereafter. Non-member data will be retained for up to a maximum of 2 years from the date of collection.  All financial data is retained for 6 years.

  • Other Websites

Our website contains links to other websites. This privacy policy only applies to The Payments Association and The Payments Association website: so when you link to other websites you should read their own privacy policies.

  • Changes to our Privacy Policy

We keep our privacy policy under regular review. Any updates will be placed on The Payments Association website (above). This privacy policy was last updated in November 2020.


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