
Transaction monitoring has anchored payment fraud prevention for years, yet fraudsters increasingly exploit weaknesses before payments reach a monitoring engine. This episode of The Payments Association's Insights Podcast examines why financial institutions are rethinking the role of transaction monitoring within a broader fraud strategy. It also explores how prevention is moving from isolated transaction controls to continuous risk assessment across the customer journey. The conversation covers behavioural analytics, AI, verification, richer payment data and post-transaction intelligence, asking what stops fraud before financial loss occurs.
One year on from mandatory reimbursement, the first independent evaluation of the UK's authorised push payment fraud regime is in. In-scope scam losses over Faster Payments fell by around 21%, about £73 million a year, and victims are now reimbursed far more often. Beneath the headline. The net benefit is slim and narrows once displaced international fraud is counted, performance varies widely between firms, and fraud is shifting to channels the rule does not reach. This episode tests whether the regime is delivering, what it is costing smaller firms, and what payment firms should push for before the PSR consults on changes in December.
Guests: Alison Kopra, Director of Financial Crime and Investigations at Grant Thornton UK, and Emily French, Senior Manager, Economic Consulting at Grant Thornton UK.
