Thought Leadership

Cybersecurity can't wait until after Black Friday

October’s critical software vulnerabilities highlight the need for urgent patching, access controls and fraud prevention as payment businesses prepare for Black Friday.

From good practice to enforcement: The consumer duty, vulnerable customers and payments firms

The FCA’s review urges payments firms to demonstrate how they identify vulnerable customers, tailor support and use data to improve outcomes under the Consumer Duty.

A phone call back is no longer a control for high-value legal payments

High-value legal payments need more than callback checks, with integrated identity verification, approval and reconciliation helping reduce fraud and errors.

Fraud runs as a network. UK defences still run alone

As APP fraud shifts across payment rails and borders, banks need shared, cross-network visibility to detect scams before funds move beyond recovery.

Embedded finance has an identity problem, and payments professionals need to own it

Zombie identities expose gaps in embedded lending, highlighting the need for continuous identity verification and cross-platform fraud detection beyond onboarding.

When public cloud stops being the cost-effective answer for payment processing

For banks processing high payment volumes, dedicated cloud infrastructure may offer better long-term economics, operational control and predictability.

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