Improving the customer experience in banking is simpler than banks think. Brian McLaughlin, Chief Experience Officer at Bottomline Technologies, on improving the customer experience.
According to Peter Hazou, Director of Development for Microsoft’s World Wide Financial Services Industry Group, the industry is at a pivotal moment and the success of financial
Keith Briscoe discusses the chargeback problem, outlines some truly astounding chargeback stories (hackers aren’t the only fraudsters), and explains Ethoca’s role in this space, in episode
“Fintechs and platform providers such as accounting software are our obvious market and they can integrate quickly. We also see interest from smaller banks and
On January 29th and 30th at Le Palais Brongniart for the Paris Fintech Forum 2019, the booth Arkea Banking Services was present among more than
FICO’s Krzysztof Nalborski has written about fraud analytics for open banking. Read the blog here
TJ Horan from FICO gives his predictions for 2019.
New fraud rules under PSD2 demand extra fraud checks, but customers not ready to hand over phone numbers. Read more
Payment Service Providers are pushing to implement their PSD2 Strong Customer Authentication (SCA) solutions ready for the September deadline. But of course it’s not just
“It’s been a busy start to 2019 as we have undergone a big transformation through rebranding and also moving office location. Previously we were known
Starling Bank has taken the wraps off a new Euro Account offering as it begins preperations for life after Brexit. Read more
K Wearables has launched its contactless payment K Ring with ABN AMRO in the Netherlands, linking the ring direct to ABN AMRO issued bank cards.
Read more
The results of a survey released by Valassis this week revealed that almost a third of US consumers don’t feel any loyalty to their bank,
The rise of social media and digital marketing has created the opportunity for businesses to promote themselves to huge audiences. The flip-side of this is
See the company listing
David Parker from Polymath Consultancy joins Robert and Suresh for the 2nd episode of Fintech Unplugged, Series 5. Find out what David’s views are on
Kriya Patel from Transact Payments joins Robert and Suresh in this next episode of Fintech Unplugged. Find out what Kriya believes Brexit will mean to
Is this the end of vouchers for your business? Does your company give gift vouchers as part of its employee recognition or incentive schemes? If
B4B Payments is proud to announce that its CEO, Paul Swinton, has been appointed as the next Chairman of the Prepaid International Forum (PIF), the not-for-profit
Newport, Wales 01/02/2019– W2, a provider of SaaS, B2B software solutions and services is very pleased to announce the appointment of Sara West to the
Vitesse Company Overview: Vitesse is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuance of e-money and is registered
Paybase dived straight into 2019 by hosting their 2nd Collaborative Workshop. Their supportive community for platform businesses is definitely growing, stay tuned for information on their
Listen to the podcast here
Paybase CEO Anna will be speaking about how Paybase is raising the bar of what payments can and should do at the MPE in February
Anna Tsyupko, CEO, Paybase spoke to Katia Lang, CEO TFT about her drive for enabling platform and crypto businesses to succeed through Paybase’s API-driven solution.
Download it here
Better customer service, cleaner user interfaces, simpler language, spending insights and even gambling blocks…digital banks or ‘challenger banks’ as they are commonly referred to, have
Whether you call them cryptocurrencies, cryptoassets or virtual assets, these tokens and their underlying technology, Distributed Ledger Technology (DLT), remain at the forefront of regulators
PYMNTS’ Karen Webster talks with Dewald Nolte, CCO at Entersekt. Listen to the interview here
I remember a conference almost a year ago. Bitcoin (and other cryptocurrencies) had started its major run; everyone was excited. In the panel discussions, the
In the last three or four years, social media (SM) giants such as Facebook, Twitter, and Snapchat have harnessed high levels of user trust and engagement to
A new generation of bank customers is bypassing physical branches and banking via the web almost entirely in favor of completing transactions and accessing services
Paysafe, a leading global payments provider, has announced a strategic partnership with Visa, confirming its status as a Principal Member of the card scheme. Through
As part of its ongoing commitment to support female entrepreneurs, Visa (NYSE: V) is launching a global initiative – She’s Next, Empowered by Visa –
Visa (NYSE:V) today announced a new offer from Yelp (NYSE: Yelp) to bring exclusive advertising benefits to U.S. small and medium-sized businesses (SMBs) that use a Visa
Fintech startup Flutterwave has partnered with Visa to launch a consumer payment product for Africa called GetBarter. Read the entire story here
Mobile ordering and hospitality guest engagement technology specialists wi-Q Technologies are pleased to announce that Judopay is the latest payment provider to join its growing
UKGCVA Conference 2019 – The Future is Now UKGCVA Conference 2019 is just six weeks away – the flagship Gift Card Industry event of
UK-based fintech Arro Money has launched a crowdfunding campaign with plans to tackle the issue of financial exclusion in the UK and beyond. There are
Contis, the award-winning banking, payments and processing services provider is on a turbocharged growth mission for 2019, launching a new brand design, new website and
Over 5.3 million switches since launch of Current Account Switch Service Switching levels between 1 October 2018 and 31 December 2018 up 22 per cent
Konsentus today announced that they have been selected by Mastercard to deliver Third Party Provider (TPP) identity and regulatory checking solutions, as part of Mastercard’s
Millionaire American rapper Snoop Dogg, a.k.a. Calvin Broadus, has become a minority shareholder in the Klarna, which offers buy-now-pay-later services at 100,000 retailers in Europe and
TagNitecrest, known today as the “go to” card manufacturers in the challenger banking space, are thrilled to announce that the final stage of their new
Project Women in PayTech held its largest Women in PayTech event to date. The event, held at the Post Office headquarters in Moorgate, hosted inspirational
The Payments Association is delighted to announce the new Benefactor behind the Payments Association’s Project Banking Access, Galileo Processing. The project, formerly called Project Rome,
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