The 2024 holiday shopping season set eCommerce records, but a surge in post-holiday returns and chargebacks highlights the costly “holiday hangover” for merchants.
Dialect Communications partners with Committee to provide multilingual customer support for their app, digitising traditional committee collections with a focus on community and accessibility.
Skipify and Mastercard partner to offer seamless, flexible instalment payments at checkout, enhancing shopper convenience and merchant conversions.
Digital payments demand advanced fraud prevention, blending AI and human intelligence to counter evolving threats while ensuring seamless user experiences.
2025 payment trends focus on digital wallets, instant payments, AI, fraud prevention, and consumer convenience, driven by evolving regulations and innovation.
Dialect collaborates with Caxton to provide integrated customer support solutions, enhancing service delivery in the payments sector.
The Payments Association’s consumer behaviour survey uncovers shifting payment preferences in the UK, with digital methods on the rise while cash remains vital for certain demographics.
Games aren’t the first association we make when we think of financial services apps(!) but gamification is transforming this. If you aren’t familiar, gamification is the process of adding games
This case study demonstrates how PAYSTRAX successfully leveraged the Dispute Help chargeback management tool to prevent over 98,000 chargebacks—representing 75% of total chargebacks and 83% of all fraud-related chargebacks.
dash.fi, in partnership with Episode Six, launched a net 60 charge card with high limits and 3% cashback, enhancing cash flow for brands with large ad spends.
The Click to Pay mandate allows card issuers to modernise payments, boost customer experience, and ensure secure, interoperable digital transactions.
IATA and Outpayce partner to enable airlines to accept faster, secure account-to-account payments via IATA Pay.
A&O Shearman’s webinar will explore HM Treasury’s draft BNPL legislation and its impact on lenders and the UK retail credit market.
iFAST Global Bank has introduced instant FX trading for iFAST GB Business clients, enabling faster fund settlements and improved efficiency for EMIs and regulated firms.
PEXA collaborates with Metro Bank to enhance the remortgaging process, aiming for faster completions and increased transparency for customers and brokers.
A surge in current account switching is being driven by cash incentives, economic pressures, and the rise of digital banking.
Merchants face new challenges as payment innovations like open banking and tokenisation reshape the industry.
Rising maintenance costs in social housing, driven by damp remediation and regulations, are pushing providers to adopt preventive strategies and modernisation.
Paymentology’s cloud-first card issuing platform supports ChitChat growth journey in Zambia and beyond
The UK Finance Annual Mortgage Conference highlighted the need for ethical AI use and innovative solutions to address challenges in the evolving housing market.
In the fast-moving payments industry, trust must be replaced by a “Protection Model” focused on safeguarding compliance, technology, and risk management.
Unrecognised transactions due to confusing billing descriptors are costing U.K. merchants over £128 million annually, highlighting the urgent need for clear descriptors and proactive chargeback management.
Digital wallets are reshaping payments with convenience and security, but face challenges like device reliance and regional limits; with increasing regulatory focus, their growth and innovation are set to continue.
Toqio partners with Visa to enhance corporate liquidity and efficiency by integrating financial services directly into business networks through embedded finance solutions.
Paymentology partners with Salaam Bank’s Waafi to launch the first tokenised tap-to-pay card in the Horn of Africa, advancing digital and contactless payments.
Trading 212 partners with Paynetics to integrate multi-currency accounts and card payments, allowing customers to spend directly from their account balance.
Early-stage fintech companies must navigate regulatory compliance, protect intellectual property, manage personal data, and maintain organised documentation to ensure smooth operations and growth.
Mitto’s report shows increasing consumer demand for personalised, real-time communication via SMS and WhatsApp, aiding businesses in boosting satisfaction and engagement.
Issuers and merchants should adopt click-to-pay for a faster, safer eCommerce experience, reducing cart abandonment and enhancing security through tokenisation.
Paynetics has acquired Novus, the UK’s first “impact neobank,” to enhance ESG initiatives and expand its embedded finance offerings, empowering clients to integrate positive impact efforts with financial services across Europe.
Paynetics has been selected for TechRound’s FinTech 50 list for 2024, recognised for its innovative Embedded Finance solutions that seamlessly integrate payments into business offerings.
Giesecke+Devrient’s Convego payment card portfolio allows banks to use innovative and sustainable materials, such as wood and ceramic, to create unique and personalised payment cards.
Digital wallet payments are projected to reach $19.6 trillion by 2027, and Thredd’s guide offers insights on trends, best wallets, tokenisation, and finding the right payments partner.
Card issuer processors face integration, compliance, and fraud challenges but can stay competitive by streamlining processes and enhancing customer experiences.
New regulations will cap overdraft fees, drastically reducing them from around $30 to approximately $3, significantly impacting banks’ revenue streams.
Thames Technology, a leading provider of innovative payment solutions, has announced that it is one of the first card manufacturers to offer Mastercard-approved pre-paid paperboard cards. Designed exclusively for magnetic
The digital payments landscape is rapidly transforming, driven by technological advancements and changing consumer preferences. Electronic money institutions (EMIs) facilitate secure and efficient digital transactions, enabling businesses and consumers to
The payments space is facing a surge in online fraud, with almost 90% of business leaders reporting that online fraud is costing them up to 9% of their annual revenue
PSD3 updates PSD2 to enhance electronic payment services, merging payment and e-money institutions, regulating digital marketplaces, clarifying delegated authentication, and detailing open banking API requirements
Ayruu has partnered with Edenred Payment Solutions to use virtual cards for streamlined B2B payments across France and Europe, enhancing payment efficiency, security, and cash flow management
Fintech firms must leverage personalized and secure communication tools, like SMS and chat apps, to build consumer trust and enhance customer experience, as demonstrated by successful partnerships with reliable providers.
Veriff’s 2024 Fraud Index highlights that nearly half of consumers encountered payment fraud last year, underscoring the critical need for enhanced biometric security in online payments.
Globally, B2B travel transaction volumes are projected to reach $1.7 trillion by 2027 with the APAC (Asia Pacific) region in the lead as the fastest-growing market expected to reach $480
Unveiling the complexities and optimisation opportunities in the card payments industry’s operational landscape.
American Express has launched ‘Plan It’ – a new offering for the UK market that allows credit Cardmembers to pay off purchases on their statement, or a portion of their monthly bill, in instalments.
In the first half of 2023, UK Finance reported authorised push payment (APP) fraud losses amounting to £293.3 million, with the total number of APP cases increasing by 22%. The nature of authorised push payment (APP) fraud was harrowing – victims were willingly initiating and authorising payments into controlled accounts, often driven by criminal manipulation or misinformation.
2023 research by American Express reveals that late payments are a significant challenge for UK finance professionals, driving a shift towards digitizing B2B payments to improve efficiency and cash flow.
Since 2019, the UK’s banking sector has been refunding customers who become victims of authorised push payment (APP) scams, causing heated debate among industry professionals who believe the responsibility should lie elsewhere.
This year, rules laid out by the Payment Systems Regulator (PSR) in 2023 will come into force. The rules stipulate that both the sending and receiving firms should hold equal liability when reimbursing fraud victims in most cases. The rules have received widespread criticism from insiders and industry bodies alike. UK Finance has hit out at the PSR’s rules, which avoid the mention of Big Tech in the conversation.
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