
How AI-powered banking tools are failing vulnerable customers
New research shows vulnerable customers are strong adopters of AI and digital banking, but are far more likely to experience failed payment journeys and poorer outcomes.

New research shows vulnerable customers are strong adopters of AI and digital banking, but are far more likely to experience failed payment journeys and poorer outcomes.

As cash use declines, UK regulators push for inclusive payment systems to protect vulnerable groups and ensure access across all demographics.

Industry leaders discuss the evolving innovations and challenges shaping the future of payments.

Firms throughout the payments world have set net zero targets and put decarbonisation at the centre of new sustainability strategies. But what is actually being done?

Central bank digital currencies (CBDCs) are exciting many in the digital assets world, but what can these mean for those who are less engaged and on the fringes of financial services altogether?

The “Redefining Community Finance: Unlocking Pathways to Financial Inclusion” whitepaper by the Payment Association provided crucial insights and recommendations emphasising the need for enhanced innovation and support for the community

The financial struggles of UK adults highlight the vital role and challenges of community finance institutions in promoting financial inclusion.

Discover how The Payments Association’s ESG Working Group is addressing the challenges and solutions for effective environmental, social, and governance initiatives within the payments industry.

In a speech in April 2024, Simon Stiell, Executive Secretary of the United Nations Framework said the next two years are “essential in saving our planet”. Steill laid out a

At PAY360, video interviews with industry leaders highlighted the evolution of payment technologies, ESG integration, and digital accessibility.

Exploring how the payments industry can innovate to mitigate the UK’s cost of living crisis, this article highlights fintech’s role in aiding the newly underserved towards financial resilience and inclusivity

The year 2023 was significant for ESG in finance. As COP 28 brought the year to a close, The Payment Association’s ESG Working Group look ahead to key themes likely to dominate the payments ESG agenda in 2024.

Christien Ackroyd explains how the ethical grade concept works, covering best practices, benefits, and which banks are getting it right.

Born in New Zealand, trained lawyer Cheyenne Datuin speaks to Payments Review about how she got into the payments industry and why London is an attractive city for working in fintech.

Environmental, social and governance (ESG) values are here to stay, thanks to consumer and investor demand for greater transparency and social responsibility from businesses.

Tyler Pathe speaks to Crown Agents Bank on why the industry should integrate ESG into top-level decision-making and businesses that don’t will find the price is getting higher.

How the sector can empower consumers to choose eco-friendly payment options

Charles Radclyffe explores why technology might not be the universal force for good it has always assumed to be and why the sector should be thinking about technology governance to mitigate and manage potential harms.

As the cost-of-living crisis takes its toll, more vulnerable groups are at risk of not receiving the support and help they need to access financial services.

Financial exclusion in the older population continues to rise and businesses must work together to find solutions that can help this group transition as payments become more digital.

Nikulipe’s Frank Breuss discusses the correlation between a country’s GDP and its accessibility to digital financial services, which suggests fintechs are key to financial inclusion in emerging markets.

With consumer spending likely to fall over the next two years, the payments sector must be innovative to grow and serve the most financially vulnerable groups.

Miranda McLean from the European Women in Payments Network (EWPN) examines how the culture has changed for women in the payments, but argues why more needs to be done in what is still a traditionally male-dominated sector.

Project Inclusion, led by Josh Berle of Mastercard, showcased the best fintechs offering sustainable and inclusive payments products in 2022 to energise the industry towards better practices. The team engaged

For decades – centuries even – businesses had one goal: maximise profits for shareholders. Whether these shareholders were a single capitalist or thousands of shareholders, the goal was always to

Fintech charity Pennies has attracted 40 leaders from across payments and technology, retail, and hospitality to help accelerate and strengthen the ubiquity of its pioneering micro-donation movement.

Multi-award-winning issuer processor Global Processing Services, behind Revolut and Starling Bank, selects Victoria House at the heart of London’s Knowledge Quarter to base its brand-new global headquarters.

For e-commerce and contact centre payments, cards have been the only payment option but are costly to businesses and increasingly difficult to use for consumers. Open banking regulation and technologies has created new options for businesses

Award-winning fintech charity, and Payments Association member, Pennies has joined forces with Systopia, (point of sale and payment solutions for the foodservice sector) – to help drive digital “micro-donations” for UK charities, from businesses with on-site hospitality.

Moja Ride, an Ivorian startup providing a reservation and cashless payment system for transport services in Abidjan, today announced it has partnered with O-CITY, powered by BPC for its next phase of digital innovation and future expansion.
Blue Train Marketing’s latest blog piece explores the adoption of green marketing and details 5 green marketing strategies you can take on board to make your business more eco-friendly!

PPS are the payments and banking provider behind Talenom’s new banking service for SMEs. This partnership will enable financial services to be embedded into Talenom’s emerging SME solution ‘Accounting Alex’.
As a result of working with PPS, small businesses that use Talenom’s ‘Accounting Alex’ service will now be able to set up a bank account in minutes and enable savings on fees by more than 50%.

We are really excited to shine the spotlight on some of the best-known brands in #Fintech during our Superhero Spotlight Series.
A week-long event packed with articles, research reports and LinkedIn and YouTube live streamed interviews with over 30 of Fintech’s finest superheroes.
Register for the agenda: https://bit.ly/3ySP2lL and keep an eye out for reminders of the #livestream sessions.
#Payments #Banking #FintechSuperhero



