There was a trust gap that threatened consumer confidence and industry progress, as payment innovation accelerated, so too did fraud. Rising threats such as account takeovers, synthetic identities and APP scams underscored the double-edged sword of technologies like AI and real-time payments. Regulatory changes were pushing back. For example, mandatory verification of payee (VoP) requirements were reshaping the landscape and reinforcing the need for stronger data, technology and collaboration to rebuild trust across the ecosystem. Was it enough?
In this webinar, we explored how firms could align compliance with innovation, adapt processes to keep pace with faster rails, and use real-world examples to shape effective fraud-risk strategies. We examined how instant payments regulations were evolving to balance fraud and financial crime risk, how compliance and innovation could be aligned without creating friction for end users, what operational and data-driven approaches organisations were using, and where gaps remained in supporting organisations to manage risk.
