Breakfast in the Boardroom… The Policy Edition

We are bringing to you the latest edition of our Breakfast in the Boardroom series: The Policy Edition. At this BITB, we will explore the most significant regulatory developments impacting the payments industry, the future of technology and compliance, and the evolving balance between policy, customer expectations and experience. 

It will be a morning of breakfast and facilitated roundtable discussions with your peers, focused on the key regulatory changes, supervisory priorities and practical challenges shaping how firms operate today. 

Navigating Emerging Regulatory Developments 

• What are the most significant regulatory developments impacting payments firms over the next 12–18 months?  

• Which upcoming consultations, policy proposals, and supervisory priorities should firms be paying closest attention to?  

• How are policy teams identifying and prioritising the developments that will have the greatest impact on their business? 

Preparing for the Future of Technology and Compliance 

• What are regulators’ expectations around the use of AI and automation within payments businesses? 

• How are firms implementing governance, controls, and accountability for emerging technologies? 

• What are the evolving expectations for fraud prevention, financial crime controls, and data protection? 

• How can policy teams support innovation while ensuring compliance with increasing regulatory scrutiny? 

Balancing Policy, Customer Expectations and Experience 

• How are institutions balancing regulatory requirements with customer expectations for seamless and secure payment experiences?  

• How do you implement policy changes without creating unnecessary friction in the customer journey?  

• What are the key challenges in aligning compliance, product, and customer teams?  

• How can businesses maintain trust while responding to evolving regulatory and consumer demands?  
• What does good practice look like when designing customer-centric solutions that also meet regulatory expectations 

Facilitator:

Join us for a morning of insights and discussion with other policy and regulatory professionals.