Upcoming webinar: Optimise KYC and enhance customer experience

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Seon Technologies will host a webinar expounding how adopting advanced pre-KYC processes can revolutionize customer onboarding, allowing digital banks, fintechs, and payment companies to identify and filter out fraudsters early in the onboarding process.

By leveraging advanced screening tools and AI-driven insights, businesses can significantly reduce identity verification costs while minimizing customer friction—resulting in lower acquisition costs and higher satisfaction for legitimate users.

As industries face increasing regulatory pressures, Seon Technologies will highlight the shared challenges of customer onboarding, fraud prevention and compliance, including how businesses navigate global KYC and AML regulations. Panelists will address the critical role of collaboration with fraud becoming a company-wide responsibility.

Panelists:

  • Costin Mincovici, chief risk officer, tbi bank
  • Mirela Ciobanu, lead editor, The Paypers

Attendees will learn:

  • Effective strategies for fostering collaboration across fraud prevention, compliance, product development and customer experience teams

  • How to strike the right balance between reducing onboarding friction, maintaining strong security measures, and delivering positive customer experiences

  • Best practices for implementing ongoing monitoring and real-time fraud detection, powered by AI/ML, to effectively manage risk, especially in high-risk industries

  • How to leverage continuous feedback loops and advanced technology to ensure only legitimate customers progress through the onboarding process

Organisational information

  • The webinar will take place on Wednesday, November 20th at 4pm GMT
  • The event will take place on Zoom Webinar
  • Registration and participation are free of charge
  • Registration is available here>
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