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New Marqeta research: How consumers are engaging with Lending 3.0

Last week during Money 20/20, we released our new report “Seeking out the alternatives: how consumers are engaging with the lending 3.0 landscape”, which details European consumer attitudes to and experiences of lending. We surveyed 2,000 European consumers, conducted in partnership with Propeller Insights, to learn about consumer preferences when it comes to lending.

Our report found that consumers are frustrated with the lending industry with 70% of consumers surveyed saying that the experience of getting a loan is a decade behind online banking. They also noted that they want more clarity from lenders, with 75% of respondents saying they “switch off” when prospective lenders use industry jargon and 80% believing that lenders try to obscure the final cost of a loan.

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Sumsub Partners With Orenda

Orenda Finance is always looking for ways to improve customer experience, which is why they’re thrilled to announce that they are continuing to expand Orenda’s thriving marketplace with yet another exciting partnership. Already trusted by over 1000 clients, Sumsub has partnered with Orenda as a KYC/KYB vendor to support the quick and seamless onboarding of end customers onto Orenda client’s programs and platforms.

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Global Processing Services names Cameron Cox as Chief Transformation Officer

• Cameron Cox has been appointed Chief Transformation Officer at Global Processing Services(GPS), the issuer processor behind Revolut, Starling and Curve.

• He was Head of Technology Transformation & Global Chief of Staff at Worldpay and will spearhead global strategic transformation at GPS, taking them through the next phase of accelerated growth.

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