Waitrose is working with Trust Retail, a Trust Payments company, to implement a new system to improve store availability and free up Partner time for customer-facing activities.
The partnership will involve rolling out a more dynamic store inventory management system, which will give shops a near real-time view of their stock position and improve data-driven decisions.
Waitrose is investing heavily in new technology across its supply chain and has recently made significant progress in availability, which now stands at record levels.
Under the Trust Retail system, Waitrose Partners will be able to receive stock quickly and efficiently, allowing them to devote their time to other customer-facing tasks.
The Trust Retail solution—which is being carried out as part of a wider systems upgrade—will flow data into other new dynamic planning and forecasting systems to support our overall ambition to ensure we have the right stock in the right place at the right time.
The new system is being piloted this year in selected shops and will be rolled out to all shops by 2025.
“I am delighted to have the opportunity to further improve our already high levels of availability by giving our Partners a real time view of the stock on their shelves. We look forward to leveraging Trust’s technology to take our inventory management capabilities to the next level.”
Alison Maffin, Supply Chain Director
“It’s fantastic to see that Waitrose has chosen the Trust Retail Inventory Management solution to replace its legacy technology and we are delighted to be able to be a key partner in delivering a modern solution that will boost growth for Waitrose. This a testament again to how our Converged Commerce™ proposition is resonating in the market.”
Mike Dotson, Managing Director, Trust Retail
The Payments Association
St Clement’s House
27 Clements Lane
London EC4N 7AE
© Copyright 2024 The Payments Association. All Rights Reserved. The Payments Association is the trading name of Emerging Payments Ventures Limited.
Emerging Ventures Limited t/a The Payments Association; Registered in England and Wales, Company Number 06672728; VAT no. 938829859; Registered office address St. Clement’s House, 27 Clements Lane, London, England, EC4N 7AE.
Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.
We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.
Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.
Please click the button below which relates to the issue you’re having.
Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association
Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.
For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.
The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.
Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.
Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.
For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.
