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How Better Payment Training Can Prevent Bad Customer Experiences

Unless you’ve been living off the grid for the last 20 years, you’re well aware that the payment world is growing increasingly digital. So, it’d be logical to assume state-of-the-art technology is the predominant differentiator for payment companies — having the best tech should be the biggest competitive advantage, which implies businesses should heavily invest in R&D.

However, based on consumer reviews, that’s not necessarily the case. Tech matters, but it’s not the biggest factor in the eyes of the consumer.

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The Future of Banking Infrastructure

As emerging technology continues to transform the way businesses and consumers spend their money and manage their finances, the future of banking looks to be bright, innovative and accessible. This article explores how new core banking platforms are innovating the sector.

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Global Processing Services names Jill Docherty as Director, Global Partnerships

Global Processing Services (GPS), a leading global payment technology platform that powers Starling, Revolut and Curve, has today announced the appointment of Jill Docherty as Director, Global Partnerships.

Based in London, Jill sits on GPS’ global executive committee and is responsible for identifying, leading and managing all GPS ecosystem partners, facilitating collaboration to drive innovation and growth for GPS and its customers.

Jill spent fifteen years at Mastercard and Visa where she held a number of senior roles across Business Development, Customer Success, Product and Marketing. Jill also has extensive international experience having lived and worked across three continents, Africa, Asia-Pacific, and Europe.

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