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“Issuer Declines”: The impact of SCA on payments users

With a 14th September compliance deadline looming, UK issuers have embarked on implementing Strong Customer Authentication (SCA) measures, a requirement of the European Union PSD2 directive that is meant to boost payments security…

Merchants are directly impacted by issuer authentication and authorisation strategies but often have little understanding of what these are. These strategies can have a significant impact on the customer user experience and result in lost revenue. We have asked UK issuers about their plans and in this white paper are pleased to share these details with you.

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