Mastercard

This report provides an overview of how Fintech innovation is increasing access to affordable credit and tackling financial exclusion.

Project Inclusion, at the The Payments Association, wanted to ask how well financial services work for the youngest and oldest age groups, where risk of exclusion might reasonably be expected to be at its greatest. This report will shed light on service design and usability, lesser known but important use cases, customer motivation, and convey the essence of what financial inclusion services should be about– accessibility, choice, value for money, and no compromise on service quality.

This report sets out to clarify the potential of the open banking opportunity, identify what might hamper its realisation, and recommend what the community can do to unleash it.

Consumer experience is the new competitive differentiator for prepaid programs