Our latest insights

Inclusion, Diversity & Sustainability

Read our most recent insights…

Helping the financially overlooked with 'Lifestyle and Values Banking'

Discover the landscape of lifestyle and values banking propositions targeted at those overlooked in society, and how technology, consumer trends, and market forces are reshaping the retail banking industry.

We need to talk about credit.

This projects webinar discusses all things credit whilst dissecting the elephant in the room; is selling credit as sinful as it is often perceived? Is it inevitable that credit drives people into further debt? What makes some credit 'good' and some 'bad'?

Keynote Presentation: Innovate to Include – why the focus of 2021 needs to be on inclusion with Kelly Devine, Mastercard

Day 1 of PAY360 Virtual Conference: The pandemic has exposed the link between poverty and digital exclusion and highlighted the digital divide in society. What can the industry do to ensure everyone is prepared for a digital future and no one is left behind? Watch this session to hear how businesses, government and civil society can work together to innovate and tackle financial and digital exclusion.

Female Finance in Figures

This report examines the characteristics of 102 organizations offering financial services to women, comparing them with external statistics and reports.

Whitepapers and Consultation Responses

The Payment Association's response to the BoE/FCA paper on diversity and inclusion in the financial sector – working together to drive change

Helping the financially overlooked with 'Lifestyle and Values Banking'

Discover the landscape of lifestyle and values banking propositions targeted at those overlooked in society, and how technology, consumer trends, and market forces are reshaping the retail banking industry.

Webinars

We need to talk about credit.

This projects webinar discusses all things credit whilst dissecting the elephant in the room; is selling credit as sinful as it is often perceived? Is it inevitable that credit drives people into further debt? What makes some credit 'good' and some 'bad'?

Keynote Presentation: Innovate to Include – why the focus of 2021 needs to be on inclusion with Kelly Devine, Mastercard

Day 1 of PAY360 Virtual Conference: The pandemic has exposed the link between poverty and digital exclusion and highlighted the digital divide in society. What can the industry do to ensure everyone is prepared for a digital future and no one is left behind? Watch this session to hear how businesses, government and civil society can work together to innovate and tackle financial and digital exclusion.

News

Mobile Payments in Africa Continue to Grow in Popularity, Proving Importance of Local Payment Methods

Mobile payments in sub-Saharan Africa are predicted to grow by over 60% in the next 5 years, showcasing that Local Payment Methods like these are key for more expansive e-commerce opportunities.

Is Stress Overwhelming Your Employees? Here Are Two Quick and Easy Solutions

It’s vital to your company’s success and longevity to promote employee health and remove stress from your culture. While that’s no small feat, it can do wonders for your productivity, employee retention, customer satisfaction, and bottom line. Today, we’re going to share two practical yet surprisingly simple methods for combating different types of stressors in the workplace — task stressors and acute stressors.

Podcasts

How has payments technology supported financial inclusion during the pandemic?

This month’s podcast, moderated by Project Inclusion Lead Josh Berle, explores how digital and financial exclusion remain entrenched in today’s society and have been how they have only been exacerbated by the COVID-19 pandemic, specifically the cutting out of cash, and a lack of access to technology. The panel then moves on to what the FinTech industry is doing to tackle these issues, before touching on what financially inclusive payments could look like over the next 5 years.

Events

Pay360 Conference 2022

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