Faster Payments APP scams: changing the maximum level of reimbursement

The Payments Association welcomes the opportunity to contribute to the PSR Consultation
Paper “Faster Payments APP scams: changing the maximum level of reimbursement”.
The community’s response contained in this paper reflects views expressed by our members
and industry experts recommended by them who have been interviewed and who are
referenced below. As The Payment Association’s membership includes a wide range of
companies from across the payments value chain, and diverse viewpoints across all job
roles, this response cannot and does not claim to fully represent the views of all members.
We are grateful to the contributors to this response, which has been drafted by Riccardo
Tordera, our Director of Policy & Government Relations and Robert Courtneidge, Advisor to
the Board. We would also like to express our thanks to the PSR for their continuing
openness in these discussions. We hope it advances our collective efforts to ensure that the
UK’s payments industry continues to be progressive, world-leading, and secure, and
effective at serving the needs of everyone who pays and gets paid.

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