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We are delighted to invite you to the launch event for our most recent report ‘The New Economics of Banking – How to make money and diversify your revenues in a zero interest rate economy’.
We believe banks are facing an existential choice – will they rebalance the trust equation with their retail customers and rebuild their relationships and customer engagement or will they slide into being infrastructure and utility providers that serve other companies with better customer-centric capabilities?
We examine what commercial leaders have to do; what the real burning platform is; and outline what the five key requirements are:
– Rebuilding the trust equation
– Harnessing first and third party data
– Designing and delivering experiences to increase customer engagement
– Pivoting to service led propositions that grow recurring revenues
– Implementing metrics that deliver success
So, how do these businesses really make money, and what are the big pitfalls to avoid?
Join us on Zoom – October 20th, 2 pm GMT / 9 am EST for the launch of our report ‘The New Economics of Banking – How to make money and diversify your revenues in a zero interest rate economy’.
Hosted by our very own Jo Levesque with panellists including Director of Change, Data & Analytics of Nationwide, David Leon and Fintech & Innovation Advisor Alexa Fernandez.