Payments regulation roadmap: Q3 2025

18 July 2025
by Payments Intelligence

Introduction: Payments regulation roadmap Q3 2025

Regulatory developments continue to accelerate in the payments industry, ushering in a period of heightened complexity and strategic significance. In the UK, the implementation of landmark fraud prevention laws and the expansion of the cryptoasset regulatory perimeter mark a decisive shift towards greater accountability. Across the EU, operational resilience, real-time payments, and the steady rollout of the Markets in Crypto-Assets Regulation (MiCA) are reshaping the compliance standards for digital finance. Globally, preparations for central bank digital currencies and the evolution of open finance frameworks signal a longer-term structural shift.

The Payments Association’s payments regulation roadmap for Q3 2025 offers a forward-looking view of the legislation and consultations that will shape the compliance landscape. It provides practical, high-level analysis of what’s live, what’s coming into force, and what’s under active consultation, covering fraud liability, stablecoin oversight, instant payments, digital operational resilience, and future developments such as the digital pound and digital euro.

Viewing these initiatives as a whole presents a clear regulatory trajectory: accelerated timelines, harmonised standards, and enhanced scrutiny across governance, conduct, and technology infrastructure. Payment firms face mounting expectations, not just to comply, but to embed regulatory foresight into product strategy, vendor management, and consumer outcomes.

This roadmap is designed to support leadership, legal, and compliance teams in navigating a complex yet rapidly evolving regulatory landscape. It highlights legal exposures, outlines implementation timelines, and offers actionable steps to help your organisation adapt.

Industry voices

Payments regulation roadmap Q3: Overview

Immediate impact

(April - June 2025)

UK “Failure to Prevent Fraud” Offence

From 1 September 2025, a new corporate criminal offence under the Economic Crime and Corporate Transparency Act 2023 will come into force, marking a major shift in how UK authorities approach fraud prevention and corporate accountability. Large organisations will face criminal liability if they fail to implement “reasonable procedures” to prevent fraud committed by employees, agents, subsidiaries or other associated persons where the intent was to benefit the organisation or its clients.

The offence, modelled on similar provisions in anti-bribery and tax evasion law, applies regardless of whether senior management was aware of the misconduct. Companies in scope include those meeting at least two of the following thresholds:

  • More than 250 employees
  • More than £36 million turnover
  • More than £18 million in total assets. Both UK-based and overseas companies can be prosecuted if the fraud occurs in, or targets victims in, the UK.

Final guidance from the Home Office (November 2024) and FCA (April 2025) outlines six core elements of a compliant anti-fraud framework:

  1. Top-level commitment
  2. Risk assessment
  3. Proportionate procedures
  4. Due diligence
  5. Training and communication
  6. Ongoing monitoring

These principles will inform what counts as “reasonable” in the eyes of the regulator and the courts. Firms unable to demonstrate these controls may face prosecution, unlimited fines, and reputational harm, even if no actual benefit from the fraud was realised.

Legal issue/risk:

  • New strict liability offence applies to large organisations where associated persons commit fraud for corporate benefit.
  • Liability applies even if senior management was unaware of the misconduct.
  • Unlimited fines and serious reputational consequences for failure to prevent in-scope frauds.
  • Covers a wide range of frauds, including false representation, failure to disclose, false accounting, fraudulent trading, and cheating the public revenue.
  • Applies to UK-based companies and overseas firms with UK operations or UK victims.

Next steps/action required:

  • Conduct or update a fraud risk assessment, with documented outputs and regular review cycles.
  • Ensure board-level oversight and appoint a senior manager responsible for fraud prevention.
  • Develop or update internal controls and prevention procedures in line with FCA/Home Office guidance.
  • Embed training and communication plans to ensure all staff and associated persons understand fraud risks and responsibilities.
  • Review third-party contracts and group structures to address exposure through agents and subsidiaries acting “for or on behalf of” the organisation.

FCA Safeguarding Reforms for PI/EMI (Interim Rules)

The FCA is set to publish its finalised interim safeguarding rules for authorised payment institutions (PIs) and electronic money institutions (EMIs) in mid-2025, following Consultation Paper CP24/20. These interim rules are the first phase of a two-stage overhaul of the safeguarding regime and are expected to take effect in Q4 2025 or Q1 2026, with a six-month implementation period.

The changes are a response to persistent compliance failings and systemic weaknesses in safeguarding arrangements across the sector. The FCA highlighted that firms which failed between Q1 and Q2 2023 had an average safeguarding shortfall of 65%, raising serious concerns about customer protection. The interim rules are designed to reinforce existing obligations under the Payment Services Regulations 2017 (PSRs) and Electronic Money Regulations 2011 (EMRs), with a strong focus on daily reconciliation, enhanced reporting, and audit transparency.

The measures include a requirement for firms to undertake daily internal and external reconciliations, maintain a resolution pack to assist administrators in the event of insolvency, submit a new monthly safeguarding return, and undergo an annual safeguarding audit. They must also formally allocate safeguarding oversight to a designated individual and demonstrate robust due diligence when selecting safeguarding banks, custodians, and investment arrangements for relevant funds. These reforms pre-empt a future move to an end-state “CASS-style” regime, including the imposition of a statutory trust over relevant funds.

Legal issue/risk:

  • New rules will impose binding daily reconciliation requirements, formal audit standards, and expanded notification obligations: firms failing to meet these standards risk regulatory scrutiny, enforcement action, and licence conditions.
  • The FCA’s proposal for a statutory trust (under end-state rules) raises questions regarding fiduciary liability and licensing implications, particularly for firms investing in relevant assets.
  • Increased regulatory expectations may challenge business models that rely on agents, distributors, or e-money float optimisation.

Next steps/action required:

  •  Prepare for the final interim rules, expected by mid-2025, by reviewing CP24/20 and aligning existing controls with the FCA’s proposals.
  • Begin building capacity for daily reconciliation and audit trail retention, including drafting a compliant resolution pack.
  • Assign a Senior Manager or equivalent to take formal responsibility for safeguarding arrangements, anticipating potential expansion of the Senior Managers and Certification Regime (SM&CR) to payments and e-money firms.
  • Review contracts and fund flows involving agents and distributors to ensure they remain viable under new requirements.
  • Engage external auditors early to prepare for annual safeguarding audit requirements, which must meet FRC standards and be filed with the FCA.

UK buy now pay later (BNPL) regulation

The UK’s fast-growing BNPL sector is now firmly on the path to FCA regulation following the laying of the draft statutory instrument in May 2025. The Financial Services and Markets Act 2000 (Regulated Activities etc.) (Amendment) Order 2025 will bring third-party BNPL products into the scope of regulated credit activity, ending the regulatory vacuum that has fuelled rapid adoption but exposed millions of consumers to unregulated borrowing.

The new regime introduces FCA authorisation requirements for third-party BNPL providers, mandates affordability and creditworthiness checks, and grants consumers the right to access redress through the Financial Ombudsman Service. The rules will not apply to merchant-provided instalment credit, creating a two-tier market and raising potential future questions about competitive parity. The FCA will now undertake a 12-month rulemaking process to tailor disclosure, marketing, and conduct standards to the unique features of BNPL.

These reforms are part of a broader modernisation effort that includes revisions to the Consumer Credit Act and a strategic shift toward principles-based regulation. While compliance burdens will rise, many stakeholders see the changes as an opportunity to strengthen consumer confidence, formalise industry standards, and enable sustainable long-term growth in the sector.

Legal issue/risk:

  • BNPL agreements offered by third-party providers will become regulated credit agreements, requiring full FCA authorisation.
  • New requirements include mandatory affordability checks, transparency standards, and access to the Financial Ombudsman Service.
  • Providers failing to comply risk regulatory enforcement, reputational damage, and possible exposure to redress claims, with implications for upstream wholesale lenders funding BNPL receivables.
  • A two-tier market will emerge, with merchant BNPL remaining exempt under RAO Article 60F(2), raising concerns about consumer consistency and market distortion.
  • FCA rules are expected to include enhanced obligations around financial promotions, complaint handling, creditworthiness assessments, and tailored disclosure.

Next steps/action required:

  • Firms offering BNPL must prepare for FCA rulemaking and authorisation by reviewing existing lending processes and ensuring eligibility for the temporary permissions regime.
  • Develop systems to support robust affordability and creditworthiness assessments, aligned with the FCA’s Consumer Duty and credit risk principles.
  • Conduct a gap analysis across marketing, onboarding, complaints, and governance to align with upcoming FCA expectations.
  • Engage legal and compliance teams to understand how the evolving regime affects merchant partnerships and funding models.
  • Monitor ongoing developments around merchant-provided BNPL, as HMT continues to review this exemption for potential consumer harm.

UK Operational Resilience – Post-March 2025 Supervision

As of 31 March 2025, UK regulatory supervision of operational resilience has transitioned from a preparatory phase to active enforcement. The FCA has confirmed that firms, including payment and e-money institutions, must now remain within their declared impact tolerances for important business services, engage in continuous scenario testing, and demonstrate a resilience-first culture. The FCA emphasises resilience as a strategic asset for consumer trust and market stability, not merely a compliance checkbox .

Under this new phase, the FCA has issued a “Dear CEO” letter to payments firms, warning of intensified scrutiny on governance, third-party dependencies, incident response capabilities, and supply chain vulnerabilities. Supervisory attention will include reviewing firms’ self-assessments, contractual resilience obligations from key suppliers, and operational incident effectiveness.

Legal issue/risk:

  • The FCA has the authority to take regulatory action, issue fines, or impose constraints on firms that breach impact tolerances or fail critical resilience testing.
  • Growing dependence on third-party cloud, fraud detection, and payment platform providers raises systemic risk as firms are responsible for ensuring those vendors meet resilience standards.
  • Weak incident response may lead to escalated regulatory intervention, particularly when customer services or market integrity are compromised.

Next steps/action required:

  • Finalise self-assessment documentation: Confirm that all critical business services are identified, impact tolerances are agreed, and scenario tests cover realistic, severe disruptions.
  • Post-deadline supervision will stress-test incident playbooks and escalation protocols. Conduct tabletop and live simulations to rigorously test incident response.
  • Review vendor contracts to include resilience obligations, audit rights, recovery SLAs, and clearly documented exit strategies.
  • Ensure senior leadership is informed of resilience metrics, simulation outcomes, and response failures, thereby embedding resilience in governance frameworks.
  • Prepare for regulatory engagement by anticipating that the FCA will request records, minutes, test results, and third-party resilience data.

Short to medium-term impact

(Beyond Q2 2025)

UK Stablecoin & Cryptoasset Regime

The UK has entered a decisive phase in cryptoasset regulation with the introduction of the Financial Services and Markets Act (FSMA) 2000 (Cryptoassets) Order 2025. This landmark legislation encompasses a broad spectrum of crypto-related services, including stablecoin issuance, trading, custody, and staking, within the Financial Conduct Authority’s (FCA) regulatory perimeter. Critically, firms operating under Money Laundering Regulations (MLRs) must now secure Part 4A FSMA authorisation to continue operating legally once the transitional period ends.
The new framework is designed to mirror the standards applied to traditional financial services, focusing on consumer protection, prudential oversight, and operational resilience. For payments firms offering wallets, custody services, or stablecoin-based transactions, the shift demands a comprehensive review of business models, compliance structures, and governance arrangements.

The regime defines “qualifying stablecoins” as fiat-referenced tokens with asset backing and introduces seven new regulated activities. While stablecoins are not yet recognised as payment instruments under the Payment Services Regulations 2017, their issuance, custody, and dealing are now fully regulated financial activities. This positions the UK ahead of many jurisdictions in terms of clarity and scope.

Legal issue/risk:

  • Firms operating cryptoasset services without Part 4A authorisation after the transitional period face enforcement action, criminal liability, and business continuity risk.
  • Registration under the MLRs is no longer sufficient; ongoing operations without FSMA permissions will be unlawful.
  • Payments firms may need to reassess custody, safeguarding, and platform operations to meet FSMA-level standards, especially as FCA alignment with e-money safeguarding reforms is expected.
  • The UK’s divergence from other common law jurisdictions in defining digital assets as personal property could introduce contract enforcement risks for cross-border services.

Next steps/action required:

  • Map crypto-related business activities against the seven new regulated categories and assess whether current permissions are sufficient.
  • Prepare Part 4A authorisation applications with detailed evidence of risk management, safeguarding arrangements, and governance controls
  • Develop a compliance roadmap for staggered implementation: begin with mapping and gap analysis (0–3 months), followed by policy updates and application preparation (3–6 months).
  • Monitor potential regulatory expansion of stablecoins into the payment services perimeter, especially in cross-border or B2B use cases.
  • Consider strategic partnerships with authorised issuers or custodians to minimise overhead while gaining regulatory cover for stablecoin-enabled products.

UK PSR Interchange Fee Remedies

On 13 December 2024, the UK Payment Systems Regulator (PSR) launched CP24/14, a consultation on remedies addressing excessive cross-border interchange fees (IFs) charged on online UK–EEA consumer card transactions. Following the removal of EU-wide caps after Brexit, issuers raised IFs from 0.2% to 1.15% (debit) and 0.3% to 1.5% (credit) – costing UK merchants an estimated £150–200 million per year.
To remedy this, the PSR proposes a two-stage cap:

  • Stage 1 (interim): Reintroduce the previous cap of 0.2% (debit) and 0.3% (credit) for a temporary period, allowing time to develop a longer-term methodology.
  • Stage 2 (permanent): Establish a durable cap based on further analysis; consultation is underway on whether a higher interim cap (e.g., 0.5%/0.6%) is appropriate.

The Stage 1 consultation closed on 7 February 2025, with a statutory direction expected following PSR review.

Legal issue/risk:

  • UK-EEA IFs remain unregulated post-Brexit, leading to excessive charges that are not supported by justifications for competitiveness or fraud mitigation.
  • A new statutory price cap may be possible under the PSR’s FSBRA powers, enforced on Mastercard and Visa through a general direction.
  • Merchants face financial impact if caps are delayed or set too low, while issuers and schemes warn of uncertainty and cost burden.
  • EU stakeholders have flagged the move as potentially protectionist or discriminatory, raising concerns about the impact on cross-border trade.

Next steps/action required:

  • Acquirers and merchants should evaluate payment infrastructure to assess sensitivity to IF fluctuations and prepare for potential cap implementation.
  • Issuers and card schemes should gather cost data to influence cap-setting—e.g., support or challenge interim levels (0.2%/0.3% vs. 0.5%/0.6%) during Stage 2 development.
  • The PSR has consulted on an interim cap for CNP consumer debit transactions at 0.2% and CNP consumer credit transactions at 0.3%. Final directions and timing for implementation are pending
  • Payment processors and fintechs must update pricing systems and merchant contracts to ensure compliance once cap levels and timing are formalised.
  • All stakeholders should track EU and bilateral responses, as trade partners may challenge the policy under non-discrimination commitments.

UK SCA Reforms (Outcome-Based Approach)

Following the UK Government’s National Payments Vision and signals from the FCA, a shift is now underway from prescriptive Strong Customer Authentication (SCA) rules to a more flexible, outcomes-based framework. This transition entails embedding risk-based authentication within principles of Consumer Duty, enabling innovation while maintaining robust fraud prevention.

Currently, contactless limits (e.g., £100 single transaction) are structured under existing SCA standards. The FCA’s recent Engagement Paper (deadline May 2025) explores granting firms the flexibility to increase these limits, conditional on evidence of low fraud rates through strong risk controls. This is an initial test of the broader outcome-based transition anticipated once SCA rules migrate from legislation into FCA regulations.

Legal issue/risk:

  • Poor SCA implementation or weak risk management may lead to unauthorised fraud, triggering consumer redress, potential liability, and heightened FCA intervention.
  • Transitioning to outcome-based SCA raises regulatory uncertainty; firms must justify risk-based exemptions with robust evidence to meet regulatory scrutiny.
  • Any change to contactless limits must maintain fraud rates in line with PSR expectations, else firms may breach payment regulations.

Next steps/action required:

  • Monitor FCA engagement on outcomes-based SCA, paying attention to the response to the contactless limits consultation and anticipated SCA regulatory reforms later in 2025.
  • Pilot innovative authentication methods – such as biometric or tokenised transaction models – within risk-based guardrails, with a focus on fraud performance and user experience metrics.
  • Prepare to update customer terms and communications, ensuring consumers are well informed of any changes in authentication expectations or contactless transaction limits.
  • Gather data and build evidence cases showing low fraud outcomes under alternative SCA models, which may support justifications for limit increases.
  • Embed change management in governance: ensure senior management understands evolving SCA approaches, regulatory expectations, and the interplay with Consumer Duty.

Open Banking regulatory framework

In May 2025, the Data (Use and Access) Bill received government approval, establishing a legal basis for Smart Data schemes that extend beyond banking and paving the way for a broader Open Finance framework. This represents a strategic evolution from the successful model of open banking (API-led sharing of account and payment data) to broader data portability across financial services, including pensions, mortgages, insurance, and investments.

These developments are closely aligned with EU counterparts, including the EU Data Act and FiDA frameworks. However, the UK favours a sector-based approach, in contrast to the EU’s technology-driven, cross-sector model. Expected launches include Smart Data schemes in financial services and energy, with the latter’s consultation to be concluded by March 2025.

Legal issue/risk:

  • The DUA Bill grants HM Treasury and the FCA powers to require real-time data sharing via APIs, expanding obligations beyond Open Banking.
  • Smart Data schemes will enforce consumer rights of access, rectification, and portability, potentially overriding existing contractual terms.
  • UK and EU divergence on scope and legal frameworks may introduce cross-border compliance and interoperability challenges.
  • Firms may face significant operational complexity and investment burden in building API infrastructure and data management capabilities .

Next steps/action required:

  • Map current data holdings against anticipated Smart Data scheme scopes, prioritising financial datasets (e.g., transaction history, savings, pensions).
  • Engage with FCA and industry bodies (e.g., Open Banking Ltd, The Payments Association, CFIT taskforce) to stay updated on standards and timelines.
  • Start API and interoperability pilots, building on the existing Open Banking technical infrastructure.
  • Review and update contracts: data usage and sharing clauses must align with consumer rights and FRAND principles.
  • Invest in compliance monitoring and resilience: ensure APIs are robust, secure, and meet potential regulatory uptime and performance standards.

Regulatory issues to monitor for future impact

(Late 2025 and beyond)

Bank of England Digital Pound development

The Bank of England is now midway through the design phase for the “digital pound,” a potential UK retail central bank digital currency (CBDC), following the publication of its first Progress Update in early 2025 and a detailed Design Note in January 2025.

This initiative adopts a platform model, where the Bank issues digital pounds via a central ledger, while private-sector firms offer wallets and payment services. The goal is to complement cash and existing deposit money, preserving the “singleness of money” across all digital forms.

Key design-stage targets include user privacy (ensuring Bank and government cannot access personal data), functional resilience, and optional offline payment capabilities for remote or connectivity-constrained environments, a feature the Bank acknowledges is technically feasible yet involves trade-offs around double-spending protection and user experience. The conclusion of the design phase by 2025–26 will trigger a formal policy assessment and parliamentary decision on whether to proceed with full implementation.

 

Legal issue/risk:

  • CBDC issuance requires primary legislation and parliamentary approval—introducing political and procedural uncertainty.
  • Privacy and surveillance concerns: strong protections have been pledged, but implementation must prevent misuse and ensure trust.
  • Bank funding and stability risk: a retail CBDC could divert deposits from commercial banks, potentially destabilising their balance sheets unless managed via holding limits.
  • Offline payment design trade-offs: balancing resilience with fraud prevention may lead to user experience compromises and technical limitations.

Next steps/action required:

  • Diana Carrasco Vime, head of digital pound project at the BoE, has said the next update regarding the digital pound will come in July 2025.
  • Consider participation in Phase 2 of the Digital Pound Lab’s experiments into the digital pound, which prioritises use cases that demonstrate payment services that do not yet exist. However, use cases that demonstrate existing payments will also be accepted.
  • Engage in sandbox activities, especially those exploring offline, retail, and merchant use cases, to influence design and integration planning.
  • Evaluate impact on systems architecture, including interoperability requirements, private-sector wallet development, and settlement linkages with RTGS and new ISO 20022 rails.
  • Contribute to policy dialogue on holding limits and deposit redirection, ensuring business continuity models account for potential consumer shifts.
  • Prepare privacy-by-design frameworks and test user data protections to align with BoE expectations and public confidence benchmarks.

Embedding the FCA Consumer Duty – A Strategic Priority into 2026 and Beyond

Although the FCA’s Consumer Duty is already in effect—covering open products since July 2023 and closed products since July 2024—its implementation is far from complete. For payments firms, the Duty remains a defining regulatory focus heading into 2026. Rather than a static compliance event, the Duty is an evolving framework requiring continuous adaptation and active oversight to ensure firms deliver consistently good consumer outcomes.

The FCA has emphasised that firms must not only meet technical requirements but also integrate the Duty’s principles across the entire customer journey. This includes acting in good faith, avoiding foreseeable harm, and supporting customers in achieving their financial goals. The regulator expects firms to demonstrate how they deliver fair value, communicate effectively, and provide accessible, responsive customer support—particularly for vulnerable users.

This is not just about avoiding misconduct. The bar has been raised: weak product governance, poor communications, or unsubstantiated pricing can now be regulatory failings, even in the absence of complaints. Superficial compliance will not suffice. The FCA is already conducting deep-dive reviews, and a mid-2026 post-implementation assessment is expected to further sharpen scrutiny and enforcement expectations.

Legal issue/risk:

  • Firms failing to embed the Duty face potential FCA enforcement, including fines, business restrictions, and reputational damage.
  • A lack of evidence on how products deliver fair value or how customer communications support understanding may be deemed non-compliant.
  • Firms risk breaching the Duty by maintaining legacy systems, journeys, or policies that do not prioritise consumer outcomes.

Next steps/action required:

  • Reassess fair value across all products and services—documenting how benefits, risks, costs, and limitations are balanced, and ensuring this assessment is repeatable and reviewable.
  • Audit and improve customer communications to ensure clarity, fairness, and usability. Simplify language and test comprehension, particularly on key product terms.
  • Enhance support services, particularly for vulnerable customers, ensuring timely, frictionless access and empathetic handling of complex issues.
  • Embed governance: appoint accountable Consumer Duty champions at board level, regularly review outcome monitoring data, and act swiftly on identified gaps or risks.
  • Prepare for 2026 reviews by maintaining clear audit trails and outcome metrics, showing the Duty is not just documented, but lived throughout the organisation.

International regulatory developments

(active from 2025)

EU Instant Payments Regulation (SEPA Instant)

The EU’s new Instant Payments Regulation marks a major step in reshaping the cross-border payments landscape within the Single Euro Payments Area (SEPA). Adopted in March 2024, the legislation mandates that all payment service providers (PSPs) offering euro credit transfers must also offer SEPA Instant Credit Transfers (SCT Inst), ensuring 24/7/365 settlement within ten seconds, regardless of the time or day.

This regulation eliminates surcharges on instant payments, standardises fraud prevention requirements, and demands interoperability between legacy and real-time rails. For UK-based firms serving EU clients or operating via EU subsidiaries, it introduces a complex new compliance layer, particularly in relation to AML/CFT measures and liquidity management.

 Non-euro area PSPs (including those in the UK serving EU customers) face a delayed timeline but must begin preparations now to avoid operational and reputational risks:

  • The first deadline applies to inbound instant euro transfers for the euro area in October 2025, with outbound compliance required by January 2027.

  • The deadline for sending instant payments is 9 October 2025 for Euro area Member States and 9 July 2027 for non-euro area Member States.

Legal issue/risk:

  • Failure to comply with SCT Inst obligations (e.g. offering instant credit transfers, removing fees, meeting screening standards) may result in enforcement action or penalties under EU law.
  • The 10-second execution requirement introduces heightened fraud, AML, and operational risks, especially for PSPs still reliant on batch processing or legacy fraud detection infrastructure.
  • Inadequate liquidity planning to support real-time settlement may lead to processing failures or financial penalties.

Next steps/action required:

  • Assess infrastructure readiness: Ensure core payments systems can meet 10-second execution and settlement targets, including weekends and holidays.
  • Implement real-time fraud and sanctions screening. Existing systems designed for batch processing must be upgraded or replaced as this is a legal requirement.
  • Prepare to support instant payments with sufficient intra-day liquidity and real-time treasury monitoring.
  • Communicate changes, timelines, and benefits with EU clients and partners. Prepare customer education and support materials.
  • Monitor ECB and local regulatory guidance as implementation specifics may vary slightly by jurisdiction; staying up to date with clarifications is essential.

EU PSD3 & PSR

The European Commission’s proposals for the third Payment Services Directive (PSD3) and a new standalone Payment Services Regulation (PSR) signal the most extensive update to the EU’s payments legislation since the introduction of PSD2 in 2015. Published in June 2023 and currently under legislative negotiation, these reforms aim to modernise payment rules in response to rapid technological change, rising fraud threats, and the evolution of open banking and digital payment services.

Although the reforms apply only within the EU and have no direct legal effect in the UK, they are highly relevant to UK-based firms operating cross-border or serving EU clients. The UK Treasury has yet to publish its formal response to its 2023 consultation on the future of UK payments regulation, but is widely expected to pursue a distinct, though interoperable, regime. Until then, firms should track PSD3 and PSR developments closely.

The legislative package proposes substantial changes:

  • Merging PSD2 and the E-Money Directive to create a unified framework for all payment and e-money institutions
  • Stronger consumer protections, including refund rights and access to better dispute resolution mechanisms
  • Enhanced fraud prevention, requiring improved Strong Customer Authentication (SCA) and real-time transaction monitoring
  • Improved open banking access, including requirements for dedicated APIs with higher reliability, mandatory performance reporting, and restrictions on commercial obstacles placed by account-holding institutions
  • New rules for technical service providers, who may become subject to registration and oversight if offering critical services

These reforms aim to strengthen user trust, improve interoperability, and ensure the continued competitiveness of the EU payments landscape.

Legal issue/risk:

  • New supervisory obligations for UK firms operating in the EU, especially those offering e-money or cross-border payment services.
  • Increased operational burden from expanded fraud prevention mandates and SCA obligations.
  • Heightened compliance expectations around open banking API reliability and performance standards.

Next steps/action required:

  • Review cross-border service models to determine if new licensing or authorisation under PSD3/PSR may be required.
  • Prepare for stricter SCA and fraud monitoring requirements, especially if serving EU consumers.
  • Audit open banking infrastructure to align with anticipated interoperability and uptime standards.
  • Engage with industry consultations and follow trilogue negotiations to anticipate final text and implementation timelines (expected from 2026 onward).

Eurozone digital euro

The digital euro initiative has officially entered a critical phase, with the European Central Bank (ECB) aiming to secure legislative approval by early 2026 and begin implementation in 2028–2029 if a political consensus is achieved. Designed as a retail central bank digital currency (CBDC), the digital euro will serve as digital central bank money, accessible through private-sector wallet providers, operated on a platform model with offline payment capabilities, and supported by a formal rulebook outlining standards for privacy, interoperability, and user experience.

The ECB and European Commission assure that privacy-by-design principles will be embedded, limiting data flow to providers and preserving pseudonymity consistent with cash-like anonymity. Yet this privacy promise demands robust compliance capabilities: PSPs must balance user confidentiality with stringent AML/CFT obligations, real-time monitoring, and regulatory reporting.

Legal issue/risk:

  • PSPs will need to authorise or register as digital euro payment providers under the PSD3/PSR once they become effective.
  • While privacy-by-design is core, payment participants must still implement AML/KYC systems that can identify and report illicit flows; inadequate implementation invites enforcement and reputational risk.
  • Recent ECB system outages have cast doubt on infrastructure reliability, increasing regulatory scrutiny of digital euro readiness.
  • Digital euro could trigger funds flight; providers must manage liquidity and partner with intermediaries to mitigate risks.

Next steps/action required:

  • Map business models against digital euro distribution models; confirm ability to offer wallets/safekeeping under intermediary rules.
  • Build privacy-respecting AML/CFT frameworks: ensure systems can detect and report suspicious activity while preserving user anonymity as required.
  • Stress test resilience against 24/7 availability standards. Participate in ECB sandbox pilots to align infrastructure with required uptime and performance.
  • Respond to ECB consultation on user experience, dispute handling, and transaction limits to influence final FPS standards.
  • Evaluate partnerships with banks, wallet providers, and acquirers to embed digital euro into domestic and cross-border payment offerings.

Digital Operational Resilience Act (DORA)

The EU’s Digital Operational Resilience Act (DORA) establishes a binding regulatory framework for managing information and communication technology (ICT) and cyber risk across the EU financial sector. Applicable to over 22,000 financial entities – including banks, payment institutions, e-money firms, cryptoasset service providers, and critical ICT third-party providers (CTPPs) – DORA enforces a consistent and stringent standard of digital resilience. Its reach extends to UK-based firms with EU subsidiaries or branches, meaning cross-border firms must now factor DORA into their enterprise risk frameworks.

The regulation introduces five core pillars: ICT risk management, incident reporting, digital operational resilience testing, ICT third-party risk management, and information sharing. Entities must implement an integrated governance structure that ensures board-level accountability for resilience. They must also meet strict standards for identifying, mitigating, and recovering from cyber incidents, and report major incidents within tight timeframes (initial notification within four hours, full report within one month).

DORA is unique in directly regulating critical ICT providers (e.g. cloud services, data analytics platforms, and digital infrastructure providers), placing them under the supervision of European financial authorities for the first time. Contractual agreements, service level expectations, and exit strategies must now meet DORA’s granular standards.

Legal issue/risk:

  • Non-compliance may result in fines, formal enforcement, or withdrawal of authorisations in the EU.
  • Firms risk exposure to third-party failures if ICT vendors do not meet DORA-mandated resilience and oversight criteria.
  • DORA’s obligations are complementary but separate from UK operational resilience requirements, adding cross-border governance complexity.

Next steps/action required:

  • Conduct a full ICT risk review: Map existing governance, monitoring, and incident response practices against DORA Article 5–16 obligations.
  • Ensure all critical ICT vendors (especially cloud service providers) meet DORA contractual standards, including rights of access, audit, and termination.
  • Implement advanced scenario-based digital operational resilience testing (TLPTs) by 2026 for high-impact entities.
  • Strengthen governance and reporting lines: Ensure board members understand their responsibilities and prepare to engage directly with EU supervisors in the event of major ICT incidents.
  • Harmonise UK–EU compliance strategies, coordinating with UK regulatory teams to align UK FCA/PRA operational resilience rules with DORA, while addressing jurisdictional overlaps.

Markets in Crypto-Assets Regulation (MiCA)

The Markets in Crypto-Assets Regulation (MiCA) is now the world’s most advanced and fully implemented regulatory framework for cryptoassets, bringing significant legal certainty and investor protections across the EU. MiCA applies to a broad range of entities – including cryptoasset issuers, trading platforms, custodians, and stablecoin providers – and introduces robust compliance requirements covering transparency, governance, capital reserves, and conduct of business.
Rules for stablecoin issuance (Asset-Referenced Tokens and E-Money Tokens) have been in effect since June 2024, requiring prior authorisation, white paper disclosures, and strict reserve management. The remaining provisions covering Cryptoasset Service Providers (CASPs) became fully enforceable from December 2024. As of Q3 2025, numerous providers – particularly those issuing euro- and USD-denominated stablecoins – are authorised under the regime, supervised by national regulators with strategic oversight from the European Securities and Markets Authority.

While MiCA does not apply in the UK, it is directly relevant to UK-based firms that serve EU clients or market cryptoassets in EU jurisdictions. The regulation also acts as a blueprint for the UK’s own cryptoasset regime, including expected stablecoin rules to be finalised by the end of 2025.

Legal issue/risk:

  • Firms operating without MiCA authorisation in the EU face penalties, cease-and-desist orders, or market exclusion.
  • UK firms marketing to EU consumers or partnering with EU intermediaries must assess regulatory perimeter exposure.
  • MiCA introduces new market abuse rules and enhanced consumer protection obligations, including rules on marketing, transparency, and token utility claims.

Next steps/action required:

  • Map all EU-facing cryptoasset activity, including stablecoin issuance, custody, and trading, to determine regulatory exposure.
  • Apply for authorisation if within scope as authorisation is mandatory for any CASP or token issuer targeting EU markets.
  • Engage with ESMA and national competent authorities. Monitor supervisory updates, white paper requirements, and enforcement trends.
  • Review cross-border service models to ensure continued EU market access without breaching MiCA obligations.

Call for input

Modernising the UK’s Redress System - FCA Consultation Paper Published: May 2025 | Deadline for responses: 24 July 2025

The UK government’s call for input on modernising the redress system signals a potential overhaul of how consumers and small businesses access compensation in financial services disputes. While the Financial Ombudsman Service (FOS) remains the cornerstone of redress, the government is exploring broader structural reform in light of mounting pressures on the system, including growing case volumes, complex multi-firm complaints, and limitations in handling mass claims.

For payments leaders, this review is particularly relevant given the increasing volume of disputes related to digital payments, BNPL, authorised push payment (APP) fraud, and cryptoasset services. As new payment models emerge and regulation expands (e.g. BNPL, stablecoins), so too does the complexity of consumer redress expectations.

The call for input poses critical questions around:

  • Whether FOS should have new or expanded powers (e.g. to initiate systemic investigations or enforce redress across multiple firms)
  • How to ensure greater clarity on when and how customers can expect redress
  • Whether the current system strikes the right balance between consumer confidence and regulatory certainty for firms


While no changes are imminent, firms should consider the implications for complaint handling, customer service models, and exposure to collective or systemic redress mechanisms. The review may also lead to more stringent governance and reporting expectations around dispute resolution processes.

Payments firms are encouraged to participate in the consultation by the 24 July deadline, especially if they are seeing rising complaint volumes or operate in rapidly evolving areas such as BNPL or crypto. Early engagement could help shape a redress system that is proportionate, efficient, and aligned with modern payment practices.

Conclusion - Preparing for what's next

Summarising the regulatory developments from Q3 reveals the industry’s transition towards greater oversight, heightened accountability, and clearer integration of emerging technologies into existing frameworks. From the UK’s formalisation of its cryptoasset regime and fraud prevention obligations, to the EU’s operational resilience mandates and real-time payments initiatives, the message is consistent: regulatory expectations are rising, and compliance must now be proactive, data-driven, and embedded across the business.
This transition presents both risk and opportunity. Those that respond strategically – by aligning early with incoming rules, engaging with consultations, and modernising governance – will be best placed to differentiate themselves in a more regulated, but more trusted, ecosystem.

Looking ahead to 2026 and beyond, reforms around digital currencies (such as the digital pound and digital euro), open finance, and international regulatory convergence will further shape business models, partnerships, and compliance infrastructure. Organisations should begin planning for these shifts now, not only to meet future obligations but to lead in designing compliant, scalable digital payment systems.

Staying ahead means not only tracking what’s finalised, but anticipating what’s next. For continued updates, insight, and analysis on what matters most to payments compliance leaders, the next edition of Payments Intelligence will map the milestones and help you navigate what’s coming.

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