Consumer behaviour 2026 report | The Payments Association

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© Copyright 2026 The Payments Association. All Rights Reserved. The Payments Association is the trading name of Emerging Payments Ventures Limited.

Emerging Payments Ventures Limited t/a The Payments Association; Registered in England and Wales, Company Number 06672728; VAT no. 938829859; Registered office address Central House 1c Alwyne Road, Wimbledon, London, SW19 7AB, United Kingdom.

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Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.

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Conferences & Exhibitions

The PAY360 Awards

October 7th, 2026

Financial Crime 360

November 2nd, 2026

PAY360

April 21st - 22nd 2027

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Summer party 2026 event listing (3)

PA@TheCity Summer Party 2026

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Payments Intelligence

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How AI-powered banking tools are failing vulnerable customers

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Agentic commerce in UK retail: An unresolved liability question

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Stablecoins Across the Payment Stack: Applications, adoption, and regulatory readiness

Access Payments Intelligence

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The rise of agentic commerce: What UK merchants need to know in 2026

June 18, 2026

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Insights Podcast

After the scam: The human cost of global fraud

June 9, 2026

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Member Thought Leadership

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KYC needs to evolve in the same way payments did

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The real cost of “convenience”: Why cash still matters for SMEs

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What the future holds for consumer payments: Credit cards and digital wallets

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White Papers

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The Operator’s Playbook for Modern Remittances

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Retail agility, the future of payments

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Cards aren’t disappearing—They’re getting smarter

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Interviews

Unlocking innovation in payments: A conversation with the PSR’s Dan Moore

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The payments industry is diverging. Here’s what 7,700 professionals are prioritising in 2026

May 1, 2026

Blog: Merchant payments face regulatory convergence: five priorities for 2025-2026

November 14, 2025

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The most competitive PAY360 Awards shortlist in 19 years is here

June 8, 2026

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Before they check out: Why payment service providers should deliver trust in agentic commerce for merchants and customers

June 22, 2026

Why global businesses are building financial ecosystems

June 17, 2026

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_P101 oct 2026

The Payments Association Payments 101 – Online Training Course October 2026

October 13, 2026

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