Our latest insights

i-movo – Department of Work & Pensions Payment Exceptions Service

Share this post

Share on facebook
Share on linkedin
Share on twitter
Share on email
i-movo - Department of Work & Pensions Payment Exceptions Service

i-movo’s Secure Digital Voucher system combined with PayPoint’s 29,000 strong network of stores across the UK has now been implemented by the Department of Work & Pensions. This new Payment Exceptions Service (PES) is for customers unable to use standard banking products.

Customers are receiving payment vouchers for a range of benefits, distributed by email, SMS or encoded to plastic cards. The vouchers are then processed in any of PayPoint’s 29,000 store network, which is more extensive than all banks, supermarkets and Post Offices combined. A similar system to PES, currently used by over 100 UK Local Authorities and Service Providers has been in operation since 2013.

The project team from DWP, PayPoint & i-movo implemented the new system on schedule and PES became fully operational on 01 April 2018 as planned. Rick Green, Commercial Manager for the DWP’s Corporate Banking & Methods of Payment Group commented that: “Although early in the contract duration, the new Payment Exceptions Service provided by i-movo is fully operational and meeting or exceeding our expectations despite the aggressive implementation timescales all parties have had to work to.”

More To Explore

Login or Register

Don't have an account?

Are you part of the Payments Association community?

Not yet set up your login for the Payments Association Community Platform? Set it up now

Set up a free account for instant access to our content

You don’t need to be an Payments Association member to view the majority of our content. Simply enter your details below once to set up your login details and get access to our library of whitepapers, podcasts, consultation papers, webinars and more.

First Name*
Last Name*
Company Name*
Job Title*
Username*
Business Email Address*
Password*
Confirm Password*
Agreement*
The Payments Association exist to help drive the industry forward. As such the Payments Association may contact you about any future content or events that we think you may have a legitimate interest in. We will store your information securely and will never share your details with third parties other than the relevant resource(s) sponsor(s)/curator(s). You may opt out at any time. By clicking register you are agreeing to the terms of our Privacy Policy.

← back