A nationally representative study of more than 2,100 UK adults, providing exclusive insight into payment behaviours, digital adoption, fraud, security and emerging payment trends.
Want both cash and cashless payment options
Mobile wallets now match debit cards for everyday spending
Would adopt a new payment method for better security
Payment habits are evolving rapidly, but the findings reveal that consumers continue to prioritise trust, flexibility and choice alongside convenience. Understanding these behaviours is essential for merchants, PSPs, banks, fintechs and policymakers seeking to meet changing consumer expectations.
How consumers choose to pay in-store, online, abroad and for higher-value purchases.
Perspectives on cash, digital payments, payment choice, security and fraud.
Analysis of demographic trends, behavioural differences and strategic implications for the payments ecosystem.
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