The results of a survey released by Valassis this week revealed that almost a third of US consumers don’t feel any loyalty to their bank, with 10% of respondents planning

PYMNTS’ Karen Webster talks with Dewald Nolte, CCO at Entersekt. Listen to the interview here

As fraud continues to increase year-on-year, a new survey launched 30th January from Bottomline Technologies and Strategic Treasurer reveals that after years of corporate security spend, the level of losses sustained from fraud has stopped

The rise of social media and digital marketing has created the opportunity for businesses to promote themselves to huge audiences. The flip-side of this is that it has become increasingly

I remember a conference almost a year ago. Bitcoin (and other cryptocurrencies) had started its major run; everyone was excited. In the panel discussions, the bitcoin proponents were talking about

Improving the customer experience in banking is simpler than banks think. Brian McLaughlin, Chief Experience Officer at Bottomline Technologies, on improving the customer experience.

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In the last three or four years, social media (SM) giants such as Facebook, Twitter, and Snapchat have harnessed high levels of user trust and engagement to tap into the growing SM