
APP fraud: Mid-year review
Six months into APP scam reimbursement rules, 86% of victims are refunded—yet calls grow for a cross-sector, prevention-first fraud strategy.
Six months into APP scam reimbursement rules, 86% of victims are refunded—yet calls grow for a cross-sector, prevention-first fraud strategy.
A new Payments Association consumer behaviour survey reveals UK consumers’ payment habits in 2025, highlighting growing digital use, persistent cash reliance, and a strong focus on security.
This report presents data-driven insights from a major industry survey, highlighting the key trends, risks, and priorities shaping payments in 2025.
Fintech automation brings speed and innovation, but system failures, outages, and over-reliance highlight the need for strong oversight and planning.
The PSR’s upcoming consultation on the Reimbursement Claims Management System (RCMS) explores if and when its adoption should be mandated for payment firms.
With fraud evolving faster than security, banks must embrace risk-based authentication or risk falling behind.
The Economic Crime and Corporate Transparency Act 2023 holds businesses accountable for fraud unless they prove strong prevention measures.
APP scams cost UK victims over £340 million in 2023, exposing systemic vulnerabilities and the urgent need for stronger fraud prevention and collaboration.
Choosing between building and buying systems is key as financial institutions face escalating financial crime challenges.
New fraud data highlights growing threats and the need for stronger defences ahead of regulatory changes.
The PSR’s new refund rules strengthen fraud protection, but concerns remain over the reduced compensation cap and evolving scam tactics.
New rules mandate automatic reimbursement for APP fraud victims, raising concerns about industry costs and fraud exploitation.
The Payments Association
St Clement’s House
27 Clements Lane
London EC4N 7AE
© Copyright 2024 The Payments Association. All Rights Reserved. The Payments Association is the trading name of Emerging Payments Ventures Limited.
Emerging Ventures Limited t/a The Payments Association; Registered in England and Wales, Company Number 06672728; VAT no. 938829859; Registered office address St. Clement’s House, 27 Clements Lane, London, England, EC4N 7AE.
Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.
We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.
Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.
Please click the button below which relates to the issue you’re having.
Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association
Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.
For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.
The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.
Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.
Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.
For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.