FIS and Kipp launch a first-to-market NSF authorisation solution, helping issuers reduce declines, boost revenue, and improve payment experiences.
Key Facts
- Kipp partners with FIS to bring a first-to-market merchant-funded Non-Sufficient Funds (NSF) authorisation solution to debit issuers, helping to enable a more predictable and efficient payment experience for consumers.
- Our solution is designed to combat the leading cause of card declines at the point of sale, insufficient funds.
- This innovative solution helps issuers minimise friction, retain customers, sustain transaction volume, and stay competitive. As a bonus, issuers retain the interchange and earn a merchant-funded premium.
FIS® (NYSE: FIS), a global leader in financial technology, today announced a strategic partnership with Letskipp Ltd. (Kipp), a collaboration platform for card issuers and merchants, to introduce an innovative Non-Sufficient Funds (NSF) authorisation solution to its debit clients. This first-to-market offer is designed to combat the long-standing challenge of declined transactions due to insufficient funds, which can help issuers recover lost revenue and drive top-of-wallet status with customers. With this solution, FIS is unlocking growth for its card issuing clients by helping to streamline financial operations, reduce friction, and improve efficiency.
Industry data indicate that the leading cause of card declines is insufficient funds, resulting in revenue loss, customer frustration, and increased contact centre costs. For merchants, these declines result in lost sales, wasted product, and time. For issuers, declined transactions bring unpredictability at the point of sale for customers, which increases consumer frustration and impacts loyalty.
The solution offers issuers the ability to approve transactions even when the available balance is insufficient, without imposing overdraft fees on consumers, by enabling merchants to voluntarily pay a premium to authorise NSF transactions. This reimagined economic model can generate additional revenue for issuers while preserving the customer experience at the point of sale. Through this partnership, issuers can quickly take advantage of this interconnected solution, helping money move dynamically through debit accounts, card networks, and payment systems.
“As money moves between merchants, companies, financial institutions and card issuers, every transfer should be timely and seamless. This partnership underscores FIS’s commitment to helping our clients unlock new revenue streams and deliver smooth payment experiences,” says Jim Johnson, co-president, banking solutions, at FIS. “Our NSF authorisation solution with Kipp tackles a key point of friction in the payments journey, helping issuers retain customers and drive long-term value throughout the money lifecycle.”
“We’re excited to join forces with FIS to bring our innovative NSF solution to a broader market,” said Chanan Lavi, CEO and Co-founder of Kipp. “By reducing declines, we’re helping merchants and issuers to deepen customer relationships, protect transaction volume, and grow revenue, without burdening consumers. ”
This solution reinforces FIS’s accomplishments in helping to deliver efficient, end-to-end experiences for businesses to bring the world’s money into harmony.
For more information about this solution, visit www.fisglobal.com.
About FIS
FIS is a financial technology company providing solutions to financial institutions, businesses, and developers. We unlock financial technology for the world across the money lifecycle, underpinning the world’s financial system. Our people are dedicated to advancing the way the world pays, banks and invests, by helping our clients to run, grow, and protect their businesses confidently. Our expertise stems from decades of experience helping financial institutions and enterprises of all sizes adapt to meet their customers’ needs by harnessing the intersection of reliability and innovation in financial technology. Headquartered in Jacksonville, Florida, FIS is a member of the Fortune 500® and the Standard & Poor’s 500® Index. To learn more, visit FISglobal.com. Follow FIS on LinkedIn, Facebook, and X.
About Kipp
Kipp is a financial technology company redefining how card issuers and merchants handle non-sufficient funds (NSF) card payment declines. Founded in 2021, Kipp enables real-time collaboration between issuers and merchants to avoid declines, generate new revenue, and enhance the cardholder experience. Issuers receive a premium from merchants who are willing to pay to avoid a card decline. Backed by leading VCs and payments industry veterans, Kipp is redefining the future of payment authorisation. To learn more, visit letskipp.com and follow Kipp on LinkedIn.
For More Information
Kim Snider, 904.438.6278
Senior Vice President
FIS Global Marketing and Communications
[email protected]
Yarden Nagar, +972 52 612 5416
Marketing Lead
Kipp Global Marketing and Communications
[email protected]
