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The Insights Interview with Joanne Dewar, Global Processing Services

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For the final Insights Interview of 2021, Tony looks back on the year with industry leader and influencer Joanne Dewar, the Chief Executive Officer of Global Processing Services (GPS).

Selected as one of the top 50 fintech CEOs of 2021, Joanne reveals her proudest achievement as CEO and shares her inspiring journey at GPS, from her starting role as Head of Implementations to now, the face and voice of the go-to payments processor for the world’s leading fintechs and challenger banks. Joanne also reflects on the hardest obstacle that she had to overcome during the pandemic. Despite this challenge, the company has had a phenomenally successful year, raising $300 million to fuel technology development and global growth to continue the expansion of its customer base across Europe, Asia-Pacific, and the MENA region.

An active ambassador for diversity and inclusion, it is to no surprise that financial inclusion is her key career motivator, and being recently named the Most Inspirational Woman in Fintech (UK) by Fintech Times, Joanne provides some great insights on what can potentially be done to accelerate diversity in the payments industry.