#Helpingyouhelpothers – Ordo’s Lockdown 2.0 response

Share this post

  • 80% of consumers were worried about their money and started cutting back on spending during lockdown 1.0
  • Lockdown 2.0 is going to be harder with flu and bad weather meaning more people will need to self-isolate and accept help from friends, family, neighbours and volunteers
  • Ordo’s request for payment service means people can pay each other back, instantly and securely, from a few taps on their phone rather than sharing bank account details

As we go into Lockdown 2.0 with people barely recovered from Lockdown 1.0, it’s likely that more people will need to stay at home with suspected Coronavirus symptoms, whilst waiting for test results or having been notified by the Government’s test and trace system.

All this is only sustainable if people can keep up with the essentials like booking online grocery shops and with the generosity and good spirit of neighbours and volunteers picking up that extra pint of milk and to fill in gaps between delivery availability.

Ordo is free for consumers to use, and it is the most secure, easy and efficient payment method out there for just such a crisis.

Ordo’s Neighbour2Neighbour campaign was a success in Lockdown 1.0, and it’s set to be the clean, quick and convenient go to payment method for Lockdown 2.0 with the #Helpingyouhelpothers campaign. Ordo is FCA regulated, and all you need is your neighbour’s mobile or email to securely request payment back.

How does it work?

If you’ve been doing the shopping for your neighbours, all you need to do is log in to Ordo on the web or in the app, create a smart request for payment and send to your neighbour’s email or mobile. You choose which account you want to be paid into and this information is never shared with your neighbour. Ordo sends an instant notification to your neighbour telling them about your request to be paid back, and within a few taps, they can authorise the payment direct from their own bank account to yours, immediately. No hassle, no delay, no charge. And you can even attach a photo of the till receipt or a selfie of you leaving Sainsbury’s to say you’re on your way round and to be ready at the door with a mask!

Fliss Berridge, Director and Co-founder of Ordo, said: “We saw in Lockdown 1.0 that people wanted to help and were generous with their time in stepping up for their neighbours. They wanted a payment method that was easy to use socially distanced on a door step, but still secure, and didn’t want to be sharing their account details with the whole street! With Ordo, payment requests are encrypted end-to-end so people are protected from fraud, their neighbour can be certain they’re paying the right person, and payment and notifications are instant, so everyone knows where they are with their finances. We’re connected to 97% of banks, meaning just about everyone can benefit from the advantages Ordo brings.”

Try for free today

Learn more


About Ordo

Ordo removes hassle & headache from payments, and has made getting paid easy. Ordo means reduced costs, immediate money transfer, automatically reconciled payments, improved invoice security, and happy customers. We’ve integrated with QuickBooks, Sage and Xero, we’re FCA authorised (FRN836070), invested in by Nationwide Building Society, the former Faster Payments leadership team & CGI partners.

Using the Competition and Markets Authority’s Open Banking mandate, Ordo is connected to: Allied Irish, Bank of Scotland, Barclays, Cash Plus, Danske Bank, First Direct, HSBC, Halifax, Lloyds, Monzo, Nationwide, Natwest, Revolt, Royal Bank of Scotland, Santander, TSB and Ulster Bank.  More banks are being added over the coming weeks.

Learn more about Ordo: https://ordohq.com

Try Ordo for free: https://www.myordo.com/landingPage

Press: https://ordohq.com/press/

Video: https://ordohq.com/business/


More To Explore


Are you a member of The Payments Association?

Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.


Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.

Having trouble signing?

We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.

First things first

Have you set up your Member account yet? If not, click here to do so.

Still not receiving your auto-login link?

Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.

Please click the button below which relates to the issue you’re having.

I didn't receive an e-mail

Tip: Check your spam

Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association

Tip: Check “other” tabs

Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.

Tip: Click the link within 60 minutes

For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.

Tip: Only click once

The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.

Tip: Delete old login e-mails

Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.

Tip: Check your security policies

Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.

Need to change your e-mail address?

For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.

Still got a question?