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Ethoca’s Keith Briscoe speaks to PYMNTS on how their new Integrated Solution Suite can mitigate up to 90% of chargebacks

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Whether friendly fraud or genuine fraud, for merchants and card issuers, the impact is growing and comes with a host of negative consequences for the entire ecosystem — especially customers.

Lost revenues and chargebacks. Friction. Bad customer experiences. And sometimes — in the case of friendly fraud — relationships severed altogether.

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