In an earlier article by Entersekt’s chief commercial officer, Dewald Nolte, we explored the challenges and opportunities faced by banks to create a smooth, secure and successful remote onboarding process for their existing customers taking up new products or services. In this, the second and final part in the series, Jennifer Singh, Entersekt’s director of channel partnerships, considers the slightly trickier side of the story: remote digital account opening for new customers.
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