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Control is one of the hottest topics in the world of payments and financial services — and it seems poised to have a major impact on the world of banking going into the new year and decade.
PYMNTS research, in fact, finds that 89 percent of people who use banking apps want more control, especially over things like setting login requirements (93 percent) and adding transaction-specific authentication requirements (87 percent). But financial institutions (FIs) have been slow to respond to such trends. To better understand those trends, PYMNTS recently caught up with Christian Ali, senior vice president of product at Entersekt.