
New Report Reveals both Risk and Opportunity in Chargeback Space
The new 2021 Chargeback Field Report, published by Chargebacks911, reveals that Covid-19 had a significant impact on the payments space. However, many of the trends observed were already underway years before the pandemic struck. There are opportunities for merchants—and other entities in the payments space—to improve procedures and eliminate risk. However, this will take a significant effort.