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UK Finance – Access to Payment Accounts: Good practice guidelines

This good practice guide is aimed at both credit institutions providing access to payment account services1 and applicants seeking access to such an account within the UK. It aims to bring together the most relevant guidance around access to payment account services for applicants and credit institutions in a way that focuses on the responsibilities of both parties.

This document has been developed by UK Finance and its members with the input and cooperation of the Association of Foreign Exchange and Payment Companies (AFEP), the The Payments Association and the Electronic Money Association (EMA). This group will review the impact of this document on the market in early 2020 and investigate what changes may need to be incorporated within the guide.

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