Firstly, we’ve seen a massive shift from physical retail to online payments, which increased by a third in 20201. Even more dramatic, however, has been the switch from chip and PIN to contactless transactions. Now issuing banks, acquirers and merchants face a new challenge: to deliver secure contactless transactions as the contactless limits imposed by regulators continue to rise. With consumer concerns about safety growing as they spend more via contactless cards, the first banks to deliver effective security for contactless transactions will score significant market advantage. Read on to find out more.
