Beyond Borders: Redefining Cross-Border Payments for Customer-Centric Approach

As the status quo for the cross-border payments infrastructure evolves, the customer experience also needs to be factored in. From a customer perspective, the cross-border payment process was historically slow, expensive, and opaque. Now advances in legislation, data sharing, and automation have smoothed the way, but there is still uncertainty around risk, coverage and cost. What are the changing end-user expectations for how payments are made and received, in contrast to domestic payments? And where could we expect to be within the next 5, 10 years? 

Watch this webinar for a frank discussion and clear insights into: 

  • How safe and secure are funds and data in the new paradigm? What are the risk factors? 
  • What is the opportunity to grow financially inclusive options, including for the unbanked? E.g., mobile money and cash pick up? 
  • How big is the market opportunity for financial institutions to start offering cross-border payments and solutions? What are the potential costs? 


14:00 – Introduction
14:05 – Scene setting from Payall (Gary Palmer)
14:20 – Start panel & audience Q&A
15:00 – Finish

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