As noted in their letter earlier this year, good safeguarding practice in payment and e-money institutions continues to be a source of concern for the FCA. The legislation is not new, but variation in interpretation of not only the initial the requirements but what actions to take when an issue does arise is a risk to both the industry and to customers.
So where are the common pitfalls that organisations fall into? What does the administrative process look like from the inside, and what learnings can we take from times where it didn’t go as planned?
This webinar will explore where the common areas of misunderstanding arise, learnings from audit experiences and how the next iteration of the rules could be improved.
Join this interactive webinar to hear from experts on:
14:00 Welcome remarks and introduction
14:15 Panel Discussion with Live Q&A
15:00 Webinar finish
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