The Payments Association welcomes the opportunity to contribute to the consultation on
‘Making Public Services Work for You with Your Digital Identity’ from the Cabinet Office &
The Rt Hon Darren Jones MP.
The community’s response contained in this paper reflects views expressed by our members
and industry experts recommended by them who have been interviewed and who are
referenced below. As The Payment Association’s membership includes a wide range of
companies from across the payments value chain, and diverse viewpoints across all job
roles, this response cannot and does not claim to fully represent the views of all members.
We are grateful to the contributors to this response, which has been drafted with feedback
from our membership, with assistance from member Optimus Money. We would also like to
express our thanks to the Cabinet Office for their continuing openness in these discussions.
We hope it advances our collective efforts to ensure that the UK’s payments industry
continues to be progressive, world-leading, and secure, and effective at serving the needs of
everyone who pays and gets paid.




















