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TransUnion – PSD2 and strong customer authentication: Defining new customer journeys

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As a component of the Payments Service Directive 2 (PSD2) legislation, that was introduced in January 2018, the security measures that are outlined in the Regulatory Technical Standards come into effect from September 2019.

With PSD2 the European Commission aims to ensure consumers across Europe are protected. This is across the security of both online payments and accessing accounts. The payments industry is experienced in balancing regulatory change with innovation. PSD2 brings in a regulatory requirement to implement Strong Customer Authentication (SCA) and this presents an opportunity for organisations to be innovative through deploying SCA to enhance the customer journey and payment security.

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