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The Chargeback Company’s Monica Eaton-Cardone explained why Facebook turned a blind eye to friendly fraud

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Facebook is constantly making headlines for its increasing revenues or its misuse of data – even if those stories don’t add up. Now its dividing opinions once again.

Internal emails released by Reveal unveiled questionable decisions made by the business that resulted in squadrons of unhappy parents. In the emails, the social media giant admitted to waving potential cases of friendly fraud from its games platform so that it didn’t negatively impact its revenue.

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