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The Chargeback Company’s CIO and co-founder, Monica Eaton-Cardone, explained how Facebook’s friendly fraud shows cardholders must wise up

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As tech giant Facebook stands accused of knowlngly allowing underage consumers to unwittingly spend large amounts of cash on games, Monica Eaton-Cardone, CIO and co-founder of The Chargeback Company, an organisation that specialises in recovering money from chargebacks and fraud, said that banks and consumers must get wise to the risks.

“Facebook’s public perception has fluctuated drastically in recent years,” she observed. “Unfortunately for the social giant, another PR nightmare has hit. Internal emails have been made public which reveal somewhat ‘deceptive business practices’, according to the Federal Trade Commission.”

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