Share this post

Partnership to provide users uninterrupted fraud protection throughout their entire online or mobile banking journeys based on digital onboarding with document verification and authentication with facial, periocular and voice recognition combined with behavior biometrics and behavior analytics.

Together, the two companies have processed over a billion authentications and today protect over 90 million banking customers from account takeover, malware, mRAT and phishing attacks.


May 12th, Spain – Revelock, the pioneer in behavioral biometric-based online fraud detection and response, and FacePhi, the leading company in user identity verification technology, today announced their partnership to give financial institutions and their end users comprehensive and continuous fraud protection across every online interaction. The alliance between two of Europe’s leading biometric technology providers will help banks fight fraud by automating fraud detection and response while unobtrusively ensuring a secure customer experience.

FacePhi provides advanced digital onboarding, user authentication, and transaction approval for financial institutions based on unique user biometrics of the face, eyes, voice, and fingerprints. Revelock’s pioneering fraud detection and response platform, centered on a hybrid-AI-based BionicID™ and its active defense approach to fighting fraud, automatically blocks identity impersonation and manipulation attacks such as phishing, malware, and mRATs, before cardholders and banks suffer loss.

Combined, these solutions fraud-proof the entire online banking journey, from new account creation and login to logout, across every interaction.

revelock-pablo-de-la-riva-03 “We are excited to partner with FacePhi to promote more cyber secure and customer-friendly banking practices,” said Pablo de la Riva, CEO & Founder of Revelock.

“Biometrics are the future of identity verification in digital banking and by coming together, we are blending best-of-breed solutions to reduce roadblocks from the user experience while at the same time reducing fraud prevention operations costs and reducing fraud losses.”


“Revelock and FacePhi are two companies that share both their Spanish origin and have managed to create reference technologies for the international banking sector. From a cybersecurity standpoint, we are two complementary companies, since we cover different stages in the interaction process between the customer and the bank, guaranteeing security both in the opening of an online account and in the subsequent digitally-performed operations. The possibility of joining forces to offer our services in a coordinated way has arisen naturally, as part of the moment of growth that the two firms are experiencing”, explains Javier Mira, CEO of FacePhi. javier-mira-facephi


Two Spanish technology companies in full expansion

The agreement reached by both companies comes at a time of significant growth and international recognition. Based in Spain, Revelock protects more than 50 million customers around the world, against online banking fraud. In the past year alone, Revelock has been named Best ID Management Solution in the Finnovate Awards, Best Biometrics Solution in the Cybersecurity Excellence Awards and won a Frost & Sullivan European Technology Innovation Award for its behavioral biometrics-based fraud prevention solution.

FacePhi, with a global presence, has closed the year with important advances in the Asian market, thanks to the development of projects for some of the main financial groups in South Korea, in addition to its recent entry into Vietnam. The company maintains clear leadership in Latin America, where it has established itself as the leading biometrics firm. The technology company has recently been recognized with the 2020 National SME of the Year Award by the Spanish Chamber of Commerce and Banco Santander and included in the international RegTech100 list as one of the best companies in the world for regulatory compliance (regtech).

About Revelock

Revelock enables financial services and fintech companies to reveal and respond to online identity impersonation & manipulation attacks without hindering the customer experience.

The Revelock Fraud Detection & Response (FDR) Platform combines behavioral biometrics, network and device assessment with hybrid AI and Deep Learning to create a BionicID™ which enables banks and other financial services providers to ‘Know Your User’ (KYU), spot bad actors and mitigate risk regardless of the type of attack. For more information visit


About FacePhi

FacePhi is the leading Spanish company in user identity verification technology, specialized in digital onboarding and biometric solutions for facial, periocular and voice recognition. Based in Alicante and worldwide visibility, the company has a presence in more than 25 countries, has performed more than a billion authentications, 21 million access programs and has a strong presence in the banking sector. The company’s hallmark is the promotion of biometrics to improve the customer experience and the respect for the right to privacy of individuals’ data.

More To Explore


Merchant Community Membership

Are you a member of The Payments Association?

Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.


Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.

Having trouble signing?

We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.

First things first

Have you set up your Member account yet? If not, click here to do so.

Still not receiving your auto-login link?

Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.

Please click the button below which relates to the issue you’re having.

I didn't receive an e-mail

Tip: Check your spam

Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association

Tip: Check “other” tabs

Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.

Tip: Click the link within 60 minutes

For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.

Tip: Only click once

The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.

Tip: Delete old login e-mails

Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.

Tip: Check your security policies

Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.

Need to change your e-mail address?

For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.

Still got a question?