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More choice and more control: financial decisions in 2015

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“My biggest concern in payments? That consumers will get increasingly nervous about the security of their data. I call this the ‘Ashley Madison Effect’. They will worry about the security of current providers of payments tools.” Says Tony Craddock of the The Payments Association, “And they will fear about the security of new but untried providers of payments tools, however attractive and innovative. This will make them reluctant to adopt new products and services, and the pace of change in the payments industry could slow to a snail’s pace.”

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