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Dialect is excited to announce its expansion into supporting additional back-office solutions to fintech and payment providers across the UK and Europe.
Dialect now partners with a diverse range of clients across the UK and Europe, delivering expert back-office support for transaction monitoring. This intricate and time-sensitive process requires specialised knowledge, and Dialect guarantees precise and efficient management at every step.
With our transaction monitoring embedded solution, payment providers receive specialised support in managing, processing, and closing transaction monitoring cases. This service enables payment providers to focus on their core business operations while allowing our team to help ensure compliance and security. Dialect’s team of experts utilises advanced analytics capabilities to identify and mitigate potential risks, reducing the likelihood of fraud and financial crime.
Our highly trained teams are well-equipped with extensive experience in the payments sector to address flags and fraud triggers 24/7, 7 days a week, across businesses of all sizes. Whether it is a small startup or a large enterprise, we provide tailored solutions to meet every business’s unique needs. Our commitment to security and efficiency ensures that transactions are handled with care and precision, tailored to fit the coverage any business requires.
Reports and insights into customer behaviour and patterns of activity to help businesses make informed decisions and enhance fraud detection strategies as needed, as well as supporting scheme and regulatory reporting requirements.
Additionally, our solution is designed to be scalable and adaptable, tailored to the unique needs and growth of each client. By partnering with Dialect, businesses have been able to enhance their transaction monitoring capabilities, improve efficiency, and maintain customer trust and satisfaction.
Neil Wake, CEO, states, “By expanding our back-office services, particularly supporting transaction monitoring activities, we’ve developed a solution that provides clients with timely and cost-effective access to specialist expertise, eliminating the need for underutilised internal teams. Collaborating closely within defined internal processes, our partners maintain full visibility at every stage, ensuring complete confidence that we act on their behalf in strict alignment with regulatory requirements.”