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In a digital world, there is an expectation that services will be provided in real time. Instant payments facilitate the supply of goods and services, and are therefore vital to ensuring the wheels of the economy keep turning. But as we move towards an instant payments ecosystem, how should payment services providers (PSPs) approach operational resilience? This article will examine the UK as a case study and set out key areas of focus.
Read the rest of the article, authored by Otto Benz, Payments Technical Services Director, Global Payments, Lloyds Banking Group on InstaPay.