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During the Summer of 2021 FISTM partnered with survey company IPSOS to investigate the effects of the pandemic in the UK on Consumers. Over 1000 individuals were surveyed across all generations from Gen Z to Baby Boomers.
The study looked at key areas including the changing attitude of consumers to digital payments, mobile wallets and card payments.
For more detail, including information gained on changing consumer shopping, leisure, working and banking behaviours, please see the complete FIS UK Pace Pulse Report 2021, which can be found at the following link: