This month’s Insights Interview features the driving force behind Cashplus – a fintech pioneer for small businesses and the UK’s leading challenger bank that has greatly transformed the payments industry.
As the founder and CEO of Cashplus for the past 17 years, Rich Wagner has led the business from the fintech before “fintech” was a thing, to become the first bank recently authorised with no restrictions. Not only has Cashplus created numerous innovations that we see now in the payments market, but is also one of the very few neobanks that are profitable. Hear Rich’s story about the process of turning his successful firm into a bank during a global pandemic and his conviction on challenger banks prioritising valuation over profit.
As a payment and banking industry leader with over 35 years of experience in the space, Rich also shares the key changes he has seen in the industry, the changes he wishes to see to how the UK is regulated, as well as the ‘elephants in the room’ that still need addressing. Starting off as a customer service advisor at the Bank of America and moving to the UK to further progress his career, watch until the end to find out his top tips for those who are thinking about following his footsteps into the world of payments.
The Payments Association
St Clement’s House
27 Clements Lane
London EC4N 7AE
© Copyright 2024 The Payments Association. All Rights Reserved. The Payments Association is the trading name of Emerging Payments Ventures Limited.
Emerging Ventures Limited t/a The Payments Association; Registered in England and Wales, Company Number 06672728; VAT no. 938829859; Registered office address St. Clement’s House, 27 Clements Lane, London, England, EC4N 7AE.
Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.
We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.
Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.
Please click the button below which relates to the issue you’re having.
Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association
Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.
For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.
The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.
Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.
Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.
For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.
