Consumer behavior: Digital wallets, fraud, and the future of how the UK pays
September 17, 2026
In this thought-provoking discussion, Tony Craddock, director general of The Payments Association, engages with Mandy Lamb, managing director of Visa for the UK and Ireland.
This conversation explores the future of the payments industry, focusing on integrating emerging technologies like digital currencies. They delve into the importance of financial inclusion, emphasising the need to bring the unbanked and underrepresented into the digital fold. The conversation highlights Visa’s commitment to promoting diversity and inclusion, showcased by their key initiatives, like their scholarship program in partnership with the Windsor Fellowship.
Concluding with some insightful career advice for young professionals, this discussion is a must-watch for anyone interested in the future of finance and payments and for all wanting to work in this exciting space.
