GBG – Identity verification: Consumers’ expectations are heightening at a fast pace

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When you think about identity in the context of finance, there are many different things that spring to mind.

From opening an account and establishing your identity to interacting on an ongoing basis, technology has changed the way we think of working with companies. No longer do we go into a branch, email or post documents or even use passcodes. Instead, we rely on data checks, cool selfie experiences after scanning a document, or using our face or fingerprint to get access to apps.

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