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FICO – Will PSD2 and SCA ruin your customer experience?

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With less than 12 months to go until EU banks implement their strong customer authentication (SCA) solutions, project teams are facing tough decisions about the most important aspect of the business – customers making payments.

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant or will create an unacceptable customer experience. We’re hosting a webinar on October 2 to discuss how to do this the right way — here is the challenge we see.

Read more here.

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